• Managed 3 to 6 Scrum Teams implementing scrum ceremonies and processes, correcting anti-scrum patterns, training new Area Product Owners and capturing Sprint / Team Metrics.• Co-Wrote Scrum Process Documentation for the AWM Scrum Masters Team• Implemented a Quarterly Planning Process for the Alternative Investment Space to plan and govern the delivery of Initiatives, Epics and Features.• Assisted in the hiring process for new Scrum Master and coached junior scrum masters proper protocol.

• Completed the decommission of a core portal supporting multiple lines of business.• Migrating multiple applications onto the new portal.• Led effort to mitigate business impact of the sunset of Adobe Flash and MS Explorer with 100% Success.• Managed the Development and Implementation of a new versions of CCB Corporate Actions Application.

• Completed 35 web-based and desktop projects per year with a 95% on time and on budget success rate. • Delivered subscription-based alerts notifications system that executes 1M+ alerts daily at sub second speeds to over 450k users. • Coordinated four quarterly, firm-wide systems disaster recovery tests ensuring that critical functions could be recovered in 4 hours. • Integrated over 100 Single Sign-On integrations utilizing SAML 2.0 which added over 10k users and several key strategic partner services to Pershing NetX360 platform. • Coached and trained 30 Project Managers and Business Analysts in Pershing’s Project Management and Administration Process

• Integrated a Financial Planning System servicing Mass Affluent and High Net Worth clients which generated over 2,600 Financial Plans per year uncovering and bringing in millions of dollars in assets. • Served as Board Member on the Executive Steering Committee for Emerging Systems Inc. (EISI) of Winnipeg, Canada.

• Financial Planning Call Center Manager supporting 3500 brokers, fielding over 70k calls per year with an 85% customer satisfaction rating. • Integrated a suite of Financial Planning of Tools that generated over 25k analyses per year.

• Delivered a web-based redesign of Financial Planning Tools used to service 15k Financial Consultants. • Co-chaired a task force that resolved a 70% system downtime issue resulting in a 98% increase in system availability.• Served on Emergency Task Force to resolve a mission critical backlog issues by developing workflow and process efficiencies that resolved the back log within 6 weeks.

Avionics Technician responsible for maintaining radar, navigation and communications systems aboard military cargo planes.