Melvin Johnson, Mba Email & Phone Number

Santa Ana, Ca, Us

New York, Ny, Us

Managing a team of about seven adjusters of varying levels of experience adjudicating claims under technical direction within broad limits on assignments reflecting moderate to complex complexity, potentially with significant impact on departmental results. The primary duties and responsibilities of the role are: • Use specialized knowledge in construction defect claims, provide technical resources, guidance and education for a team of claims adjusters to enable them to manage all claims to the appropriate outcome. • Ensure performance objectives and metrics are in place and being met to support and meet department goals. • Provide advice and oversight into claim disposition strategies. • Ensure Argos best-in-class claim management operating characteristics, measurement criteria, and meaningful metrics benchmarking are communicated to the team and monitored to ensure there is accountability for proper and consistent claims performance, achieving the appropriate financial outcomes, and department goals. • Work closely with adjusters and outside counsel to ensure cost-effective and appropriate litigation management strategies are in place that will lead to the best overall outcome. • Support the selection process to hire and retain claims professionals that consistently demonstrate appropriate technical expertise, maturity and a professional commitment to excellence and customer service.

New York, Ny, Us

*Evaluate coverage based on investigated damages, the policy, applicable statutes, and case law *Handle complex litigated cases involving multiple parties*Work with attorneys, brokers, and other co-carriers. *Keep files on diary Manage attorneys and experts to keep costs low*Handle General Liability and Construction Defect Claims*Compose non-waiver, reservation of rights, disclaimers containing applicable policy endorsements, and exclusions *Compose tender letters to all parties with potential coverage*Attend Mediations and MSC’s.

New York, Ny, Us

Supervise staff of 5-7. Conduct weekly group meetings. Provide file authority. Provide direction on coverage analyses and approve coverage position letters consistent with those analyses. Discuss direction and litigation strategies on defense files to drive file to resolution. Audit 2 files per adjuster, per month for quality of file handling.

New York, Ny, Us

*Evaluate coverage based on investigated damages, the policy, applicable statutes, and case law *Handle complex litigated cases involving multiple parties*Work with attorneys, brokers, and other co-carriers. *Keep files on diary Manage attorneys and experts to keep costs low*Handle General Liability and Construction Defect Claims*Compose non-waiver, reservation of rights, disclaimers containing applicable policy endorsements, and exclusions *Compose tender letters to all parties with potential coverage*Attend Mediations and MSC’s.

Jersey City, New Jersey, Us

Responsible for the investigation, evaluation, disposition and settlement of litigated complex claims, involving various Subcontractors, General Contractors, and Developers. This includes the investigation, determination and evaluation of coverage involving Additional Insured obligations and/or the Named Insured, liability exposure, damages and the setting of proper reserves. Duties include, but are not limited to:• Interact extensively with plaintiffs counsel, developers counsel, subcontractors, developers, general contractors, and brokers to resolve claims. • Manage litigation process and minimize exposure regarding the insured. •Aggressively negotiate with all parties to acheive early resolution. •Produce appropriate tender letters, and named insured/additional insured coverage position letters. •Manage file reserves and diaries daily.

Anaheim, California, Us

Position Summary: Responsible for the investigation, evaluation, disposition and settlement of litigated complex claims, involving various Subcontractors, General Contractors, and Developers. This includes the investigation, determination and evaluation of coverage involving Additional Insured obligations and/or the Named Insured, liability exposure, damages and the setting of proper reserves. Duties include, but are not limited to:• Exercise judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim• Interact extensively with plaintiffs counsel, developers counsel, subcontractors, developers, general contractors, and brokers to resolve claims. • Critical thinking in order to solve problems, plan and organize activities, and negotiate effectively• Handle claims consistent with corporate policies, procedures and "Best Practices" and also in accordance to any statutory, regulatory and ethics requirements• Document and communicate all claim activity timely and effectively and in a manner which supports the outcome of the claim fileSKILLS Required:• Ability to effectively operate a computer, knowledge of MS Office applications, and related claims and business softwareWork Traits:• Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions• Knowledge of accepted industry standards and practices• Solid analytical skills necessary to make decisions an resolve issues inherent in the handling of claims• Successfully negotiate the settlement disposition of claims including the ability to interpret related documentation• Outstanding communication skills - both verbal and written

New York, Ny, Us

B.S., Business Administration

M.B.A., Financial Management