A strong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction. A professional who interfaces effectively with upper management, vendors, staff, peers and users. Well organized, with assume ownership of any task. Exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to successful conclusions. Solid knowledge of LAN/WAN network administration and support under Windows 2000/10 and Apple OSx environments.