Mel Goodwin Email & Phone Number

Remote Independent Insurance Agent helping Georgians with their Personal Auto, Home, Life and Small Business insurance needs. I represent multiple carriers and would love the opportunity to assist you.

Bloomington, Illinois, US

Jacksonville, FL, US

• Successfully managed $125M+ portfolio of food and agriculture customers for CSX Transportation. Identified opportunities within account relationships and consultatively sold logistic solutions to key corporate.
• Exceeded 100% of yearly goal price, profitability and volume goals while negotiating 70+ transportation contracts and assessorial agreements with customers. Planned railcar allocation, accounting, and other accessorial.
• Saved customers 3-5% on average compared to the next best competitive option by analyzing customers’ and receivers’ supply chain networks and by designing and leveraging rail solutions.
• Reduced days of service, improved consistency, and saw a reduction in overall customer issues by resolving critical customer issues, providing root-cause analyses, and practicing continuous improvement.
• Decreased demurrage (railcar detention) at shippers’ and receivers’ locations by establishing loading and unloading limits and matching size and type of cars to location and application.
• Met 100% compliance on portfolio terms by partnering with Legal and Finance teams to address customers’ failure to meet credit cycles, pay finance charges, and load or empty as received.

Jacksonville, FL, US

• Managed a $200M+ portfolio of energy and chemical customers for CSX Transportation: negotiating contracts and agreements, reporting to stakeholders, and preparing data comparisons.
• Negotiated 70+ contract renewals and 16 supplemental services agreements to support CSX’s pricing strategy and provide incremental growth in individual commodity groups.
• Planned and scheduled 12+ daily inbound unit train shipments of crude oil, chemicals, plastics, and other commodities to supply raw material feed stocks to refineries and other chemicals receivers.
• Reduced days of service, improved consistency, and saw a reduction in overall customer issues by resolving critical customer issues, providing root-cause analyses, and practicing continuous improvement.
• Provided KPI reporting to stakeholders on service performance, spend, and YoY portfolio performance.
• Prepared data comparisons to establish cost impact of sourcing options as part of the sales and industrial development process.

Jacksonville, FL, US

• Managed portfolio of building product, paper, forest and chemical customers for CSX Transportation in excess of $130 million dollars.
• Negotiated 30+ contract renewals and 10 supplemental services agreements to support CSX’s pricing strategy and provide incremental growth in individual commodity groups.
• Provided market intelligence to internal marketing and operations organizations via customer engagements, primary market research with existing customer base, and industry networking events.
• Decreased demurrage (railcar detention) at shippers’ and receivers’ locations by establishing loading and unloading limits and matching size and type of cars to location and application.
• Provided KPI reporting to stakeholders on service performance, spend, and YoY portfolio performance.
• Reduced crew and locomotive costs and empty car days by initiating cross-organizational calls to resolve customer issues and address internal process improvement issues.

Jacksonville, FL, US

• Managed a portfolio of paper, forest, chemical and mineral customers for CSX Transportation in excess of $30 million dollars.
• Provided market intelligence to market service organizations.
• Negotiated pricing renewals and supplemental services agreements. These agreements support CSX’s pricing strategy and provided incremental growth in their individual commodity groups.
• Led cross organizational calls to resolve customer issues and increase overall value.

San Jose, CA, US

• Internal Sales Account ManagerServed as a brand advocate for Cisco Systems, selling into medium and large size accounts in Central PA.· Met 120% of individual performance goal, driving retirement of $3.1 million yearly.
• Exceeded yearly sales quota performance.
• Supported channel marketing partners by providing pricing, technical, product, and promotions support throughout territory.
• Performed client consultation for the purpose of introducing high end communications solutions to a non-traditional market segment. These products include: VOE, VPN, IP Telephony, wireless, storage and other security.

US

Conducted vendor selection and supplier review for equipment sites within territory. Negotiated service agreements and managed business relationships with 15+ suppliers. Placed and managed equipment ordering. Scheduled access for technicians and installers in the location. Processed orders for interconnections between KMC and Regional Bell Operating.

Masters Of Business Administration, Marketing

Bachelor Of Arts - Ba, Political Science