Mahmoud Melhem Email and Phone Number

•Developed and implemented a data management plan for the company, restructuring their data and ensuring its quality by DAMA international standards.•Verifying the quality and validity of the company's available data is accomplished by aligning it with international and local standard specifications.• Reduced the cost of content production by 10% by implementing a new content management system.•Increased article production by 20% while improving average article SEO score by 10%.•Implemented a new content management system, streamlining the publishing process by providing descriptive data and keywords. •Implemented Google Business and Google Ads, boosting online presence and driving targeted traffic.

• Delivered over 120 successful data management consultations to companies, universities, libraries, and researchers, providing expert guidance and research in data management practices.• Maintained metadata quality control for three academic libraries, achieving 80%+ accuracy through regular checks against established standards. Additionally, enhanced metadata for over 4500 library resources, resulting in a significant 27% increase in discoverability.• Provided academic consulting to +7 institutions on Data Governance strategies, resulting in increased data production rates of over 5% within six months for improved performance and insights• Provided training and support to over 50 librarians on metadata-related topics, including metadata creation, searching, and understanding metadata standards.

•As a founding member of the academic library at Al-Sham Private University in Lattakia, I was instrumental in its transformation into a vibrant learning resource center (LRC).•As a lead academic librarian, I skillfully managed a collection exceeding 20,000 items. Through application of cataloguing standards like AACR2, RDA and MARC21, as well as optimized DDC classification techniques, I established a rigorously structured repository enabling efficient discovery and access for patrons.•Spearheaded the successful implementation of the Koha open-source library management system, encompassing installation, customization, Arabic localization, testing, maintenance, and continuous administration. I designed and tailored the OPAC interface to align with the library's offerings and requirements, handling configuration, modifications, troubleshooting, upgrades, and system optimization.•As a supervising librarian, I provided training to over 500 beneficiaries monthly, equipping them with the skills to effectively navigate library indexes and catalogs. •Managed all aspects of collection building and development, from acquisition and selection to evaluation, maintenance, and deselection, ensuring the library's collections met user needs•Modern technologies were implemented, including content management systems, RFID, data management, QR Codes, I-Beacons, and OCR.• A pioneering research data management initiative was led, efficiently organizing and documenting research data•Regular cultural/entertainment activities, book exhibitions, conferences, and seminars were organized. Over 30 events were successfully executed.

In parallel to my work as Head Librarian, I also worked as a University Coordinator (Assistant to the University Secretary). My responsibilities included the following:• Collaborated closely with multiple departments, transitioning to a consultative role. Supported line managers in comprehending and executing policies and procedures, resulting in a 90% compliance rate among supervisors (up from 70% to 95%). My collaborative approach drove tangible outcomes, including streamlined processes and adhered regulations across business units.• Managed over 1,500 university faculty records, adhering to Ministry guidelines. Conducting audits and drafting contracts, my role validated data consistency with standards and regulations. Through meticulous organization and compliance work, essential HR support was provided.• As part of my responsibilities, I ensured the accuracy of course schedules and study plans for the university by verifying them and recording them in the Ministry of Higher Education database. Additionally, I conducted quarterly audits of four study plans and regularly reviewed them every semester to ensure their compliance with established standards.• Recruited and trained a team of five administrative staff members to specialize in data entry, equipping them with the skills necessary to prepare, record, audit, and review files and profiles.

• Adjunct Lecturer (part time) in the Department of Libraries and Information. In the following courses:- Electronic Information Resources - Cataloguing.- Digital Libraries. - Information Storage and Retrieval Systems.• Founded and led a volunteer initiative to train LIS students and academic librarians at Tishreen University on technical operations and optimal library use. As Executive Director, oversaw training for 3,000+ students and 250+ librarians. Additionally, installed and localized the open-source Koha ILS, customizing and regularly updating it for full Arabic functionality. Through dedication to continuous learning and knowledge sharing, the program strengthened technical proficiency and quality services across the institution's library network.

• Technical processes for a diverse collection of over 700 items were overhauled, updating descriptive and subject cataloging tailored for young patrons. Classification standards were strictly followed.• Library use was promoted and advocacy for children's programs was conducted, engaging over 200 young patrons and families.• The children's collection was curated and managed within the allocated budget, expanding resources by over 300 new materials.• Outdated children's materials were removed and replaced to boost circulation and engagement.• Book recommendations and reference services were provided to improve access to quality learning materials.• Library practices were taught through individual and group instruction, incorporating engaging materials supporting lifelong learning.• Volunteer reading sessions were coordinated to assist struggling readers. Over 20 educational/entertaining activities were facilitated per semester.• RTI small groups were supported through targeted instruction, progress monitoring, and learning interventions.