Social Media Analyst
CurrentUtilized social listening and analytics tools to track and measure key metrics such as brand awareness, reach, and engagement across various digital platforms.Generated regular reports and dashboards to present findings and actionable recommendations to cross-functional teams, enabling data-driven decision-making.Provided recommendations for improvements to social media strategies and community management practices based on data insights and performance evaluations.Conducted thorough market research to identify customer preferences, pain points, and emerging trends, providing actionable insights to inform marketing strategies.Track and analyze key performance metrics across various marketing and advertising channels, such as website traffic, conversion rates, click-through rates (CTR), and customer acquisition costs.Develop and maintain dashboards and reports that visualize performance data and provide stakeholders with actionable insights.