• Attending both external and internal phone-calls as a switchboard operator.• Providing information about hotel amenities, local attractions, and restaurants.• Organising VIP guests' elite amenity set-ups through Marriott International GLOBAL SOURCE, EMPOWER: Guest Experiences (GXP) platform.• Communicating with the stay and non-stay hotel guests in means of any defect, feedback, request which they may attain, thereby ensuring direct communication with the stay and non-stay hotel guests.• Logging the individual passaport informations of the guests into the Turkish National Police Identity Declaration System.• Undertaking operation steps and front desk service duties through Opera Hotel Management System (PMS).• Resolving guest problems and complaints, and thereby responding to guest inquiries.• Reviewing arrival lists to welcome guests and communicating with the arriving guests to plan their upcoming stays.• Coordinating with other departments, coordinating with housekeeping and Food & Beverage Departments and maintenance staff to ensure guest rooms are clean and functioning properly.• Order-taking through Oracle MICROS POS Systems.

• Writing and editing for an official student club's monthly published journal under the name of "BILGI Edebiyat" with literary purposes.• Writing online pages for blogs, forums, and an encyclopedia in two languages (English Wikipedia & TurkishWikipedia).• Writing for editorial, literary, and informative purposes online.• Doing editorial works for conferences and lectural purposes within the school.

• Committing general and editorial translation works by freelancing online.• Doing literary translations, voluntarily.• Revising language usage and translation online from Turkish to English, and from English to Turkish.• Translation contribution to an online encyclopedia in two languages (English Wikipedia & Turkish Wikipedia) and some other online blogs and internet forums.