Aids in developing the Annual Training Plan and selecting specific programs for inclusion in three course catalogs per fiscal year as well as additional course offerings throughout the year, totaling over 700 courses in a fiscal year. Coordinates with adjunct and contractual faculty to provide instructional delivery of in-service training programs and organizes dates and equipment requirements for each course.Determines the placement of courses, ensuring the rotation and frequency of training programs is fair and proportionate to each geographical region within the membership area, coordinating with local agencies to utilize their facilities, equipment and/or assistance with hosting courses.Prepares, distributes and monitors all instructor contracts as well as course folders for each in-service training programs. Maintains folders with current and up-to-date information regarding course location, cancellation or re-scheduling and updates staff on any changes.Sends out notifications and updates to member agencies in regards to courses offered, upcoming catalog releases and important course information.Helps to maintain course descriptions and updates in database.Resolves daily logistical issues which arise in respect to training programs and develops plans of action to combat additional issues.

Supervise and oversee day-of operations and staff for live entertainment events including concerts, plays and musical theater including bar and beverage services, Front of House staff and volunteer ushers. Together with a team of other Front of House Managers and Event Coordinators work to provide the highest standard of customer service and exceptional experiences for our various event spaces.

Oversee all merchandise operations within our venues including managing staff and creating schedules, selection of merchandise options, and budgeting for future production of merchandise. Monitors trends in merchandising and tailors shows to showcase items that will sell well to an array of patrons. Also works with outside vendors and Merchandise Managers for specialized events and services. Maintains high level of customer service and imparts that on staff to generate repeat customers.

Balance and report both incoming and outgoing monies on a daily basis for store operations. Maintain accurate ledgers and records of completed sales, accounts payable, electronic transactions, and licensing. Provide support to store employees in regards to point-of-sale operations as well as other cash office associates in sister stores.

Registration and maintained files on current and former students. Provide support services to both the Principal, Assistant Principal, and teaching staff at an elementary school boasting 1,000 students. Be a point of contact for families and visitors to the school on a daily basis. Assist in prepping paperwork to be sent to various outside contacts including the Superintendent of Schools, State Educational system, parents/families of students, and the community. Assisted in translating English announcements to Spanish.