Melinda Williams Email & Phone Number

Memphis, Tennessee

Tupelo, Ms

COMMUNITY ELDERCARE SERVICES, LLCManagement service provider for 19 long-term living and care facilities throughout Mississippi and Tennessee.HR Generalist, March 2014-February 2016Compensation analysis for exempt and non-exempt positions at 19 long-term care facilities.Benefits administration of health/Rx, dental, vision, accident, STD, LTD, and life insurance policies for 1,500+ employees.Administration of 401(k) program including census and testing.Worker's compensation administration.Design, implementation, and training of Human Resources policy and procedure guidelines for business office managers.Creation and implementation of FMLA procedures within 19 long-term care facilities.Recruitment of exempt and non-exempt positions.

Memphis, Tn

VALENTI MID-SOUTH MANAGEMENTWendy’s Old Fashioned Hamburger Franchisee with 62 franchise restaurants employing 1,200 employees.Benefits Manager, April 2010-March 2014Records administration for 58 cases of FMLA on an annual basis adhering to all governmental regulations.Ongoing monitoring of safety practices and procdures resulted in only 27 worker's compensation cases and saving $94,933 annually.Maintained positive employee relations environment for 1,200 non-exempt and 200 exempt employees.Facilitated managerial training for 300 exempt and non-exempt managers to ensure regulatory compliance as well as company policy compliance.Administration of 401(k) program by facilitating semi-annual enrollments.Administration of health, dental, vision, Rx, STD, LTD, and life insurance policies for 300+ participants.Direction preparation and distribution of written and verbal information in inform employees of benefits and personnel policies.Responsible for regulatory compliance of multi-unit restaurants in Arkansas, Mississippi, Missouri, and Tennessee.

Memphis, Tn

VALENTI MID-SOUTH MANAGEMENTWendy’s Old Fashioned Hamburger Franchisee with 62 franchise restaurants employing 1,200 employees.HR Assistant, March 2007-April 2010Records management of 2,000+ terminated personnel files.Data entry and evalution of disciplinary actions taken against employees.Unemployment claims administration with 90% win ratio.New hire on-boarding for exempt level employees.Recruited for exempt positions utilizing Snag A Job, Monster, Career Builder, Indeed, and on-site job fairs.

Bartlett, Tn

Optometric Assistant, Bartlett, TN, December 2002-December 2004Aided optometrist in testing patients' vision.Maintained medical records in accordance with HIPAA.Scheduled appointments.Acted as receptionist and performed various clerical functions.Accounting Associate, Germantown, TN, November 1998-December 2002Processed, totaled, and entered into database register bags, which included checks, cash, coupons, and various other media.Prepared all deposits.Maintained balanced cash fund.Analyzed various cash reports and investigated any discrepancies.Customer Service Associate, Germantown, TN, May 1997-November 1998Handled customer complaints and compliments.Processed customer exchanges and refunds.Maintained balanced cash drawer.