Melinda Becker Email & Phone Number

United States

San Francisco

While still managing the San Francisco Pillsbury site, I am the one point of contact for a National Account client. Working in partnership with key account representatives and Site Managers to meet objectives with profitability, process improvement, best practices, quality and overall performance against Service Level (SLA) targets. Provide mentorship and.

Site Manager for DTI Global Technologies responsible for their flagship law firm Pillsbury Winthrop Shaw and Pittman. Responsible for the management of personnel for copy, document management technologies and systems, mail and fax centers, equipment and all other company assets. Provide management direction to ensure account is receiving quality service.

San Francisco

While still managing the Pillsbury Winthrop Shaw & Pittman site, I oversee the operation of additional accounts. Responsible for direct managment of the personnel, equipment and other company assets within those accounts. I work with the Regional FM Director to increase revenues, control costs, achieve budgeted profit, and exceed client expectations for.

Provides leadership, training, and direction of personnel to ensure jobs are completed and meet company quality standards, client job specifications and deadlines, at the lowest production costs by effectively supervising 50 plus employees, equipment operation and work flow. Responsible for P&L oversight and accountability, to include budget of $4.8M in.

Primary responsibility was to support the Regional Operations Manager for West Region comprising of 15 offices. I was responsible for implementing new job-training programs and other performance development initiatives. Conducted Best Practices, Internal Audits and SOX Compliance Audits. I provided support and training to the Operations Managers with.

I managed the Oakland Legal Document Services Divsion. Responsibilities included sales, operations, administration and accounts receivables. Exceeded annual revenue objective of $3.7 million by $539k, with a fiscal profit percentage of 29.43% in Operating Income, 20.94% in labor and 40 days average outstanding receivables. Awarded Circle of Excellence.

I was responsible for the operations which is fast paced 24/7 environment. I managed a team of 25 employees, hiring, training, coaching, motivating and conducting performance reviews. Primary responsibility was to ensure that all projects were completed timely and accurately according to customer specification requirements.