Melinda Liu Email & Phone Number

eCommerce & eShop: Management of product lines, promotions and discounts via Mailchimp, Magneto and Typo3. Managed big annual promotions such as Black Friday, Christmas etc. Monthly discussions with internal members and efficient external stakeholders communications to achieve optimal outcome and resolve issues.

Australia

Social Media & Content Creator Marketing: preparing and launching the new campaign with marketing team members onto a new social media platform (XiaoHongShu). Combining wine, cultural and language knowledge to target this new market opportunity. Faciliating the creation of photos and exploring new innovations to target consumer interest. eDM Marketing Data Analysis & creating: Data collecting, examining and analysing past eDM to evaluate the database, marketing tactics and strategies to conform conclusive insights as future reference for stakeholders of the business. Additionally, creating and assisting in the development of new eDMs for unique company databases. Marketing Communication: creating and brainstorming original ideas for marketing communications for the internal and external work environment of stakeholders. Database Analysis & Management: Evaluating the current marketing database across the whole company and organising existing data to assist in business wide decision making, furthermore database management.

South Morang, Victoria, Australia

Stock Management: ordered and supervised stock management for timely availability for the store, such as the dessert, coffee, bread, milk and other product lines. Customer Relations: building a strong, loyal customer base with clients to ensure satisfaction of food, beverage, service and experience. Ensuring they receive the true essence of the hospitality industry. Day-to-day operations: food handling and preparation as per requested guideline, as well as incorporating changes upon personal requests from customers. Processing transactions through the register and conducting end of day settlement of cash and credit takings.Hospitality: The preparation and management of food supplies with timely rotation and management of all stock lines. Also years long barista skills to serve high quality, lovely, heartwarming beverages for customers.

Melbourne, Victoria, Australia

Hospitality skills: Rostered for opening and closing shifts to conduct and facilitate store preparation management. Independent or team work to complete the order with efficiency, effectiveness and high quality. All rounder skills: Made cold/hot drinks, hot dogs, donuts, handling & processing through the register, and moving around different areas of the store to complete a whole or multiple customer orders. Strategic skills: Conducted effective cabinet display of products to maximise sales, and having a thorough understanding of product lines to upsale to customers.