Melinda Crosby Email & Phone Number

Malden, Ma, Us

Boston, Massachusetts, United States

Boston, Ma

- Determines, designs and oversees processes related to foundation and individual donor relations, including data capture and hygiene, prospect research, grant writing, technical assistance, stewardship pipelines and reporting, utilizing tools that include Salesforce and Box. - Writes and edits proposals, reports and donor correspondence. - Collaborates across programs and central functions to manage projects that meet unique development needs. - Works closely with the database and knowledge manager to effectively capture and report development data, and on broader issues relating to knowledge management governance and determining and implementing best practices.

Boston, Ma

- Supported the director of development with calendar management, travel booking and event planning. - Performed prospect research on foundations and individual donors. - Worked across teams to project manage report and proposal submissions to foundations. - Wrote and edited submissions and correspondence to both foundations and individual donors. - Streamlined the process for tracking foundation deadlines.

Boston, Ma

- Provided comprehensive administrative support to the executive director, senior management and the board of directors. - Managed chaotic calendars and travel itineraries. - Prepared meeting locations and materials. - Drafted complex correspondence on behalf of C-suite staff. - Recruited and supervised administrative staff. - Acted as thoughtful gatekeeper for the executive director, anticipating needs and troubleshooting where appropriate. - Took clear, concise minutes for senior manager and board meetings. - Facilitated communications between the organization and its board of directors.

Greater Boston Area

Provided high-quality, individually tailored resumes, cover letters and LinkedIn profiles.

Douglas, Isle Of Man, United Kingdom

• Directed large-scale projects and training and development efforts within the Learning and Development Division.• Supported the development of individuals, teams and the overall organization through career development, performance management and training and development initiatives.• Researched, wrote and delivered courses aimed at increasing soft skills, leadership capacity and business acumen, including externally accredited leadership courses. • Facilitated focus groups, synthesizing results, making recommendations and incorporating these into the department’s work.

Douglas, Isle Of Man, United Kingdom

- Researched, wrote and delivered a six-day leadership training course targeted at first-line managers and accredited by the Institute of Leadership and Management (ILM)- Carried out focus group research and, based on the results, wrote and delivered a revamped three-day introduction to leadership course - Researched, wrote and delivered additional core courses including Customer Service, Handling Difficult Situations and Recruitment and Selection- Carried out one-to-one career development discussions with senior managers- Part of the Government's team of qualified recruitment and selection personnel

Douglas, Isle Of Man, United Kingdom

• Oversaw operations and administration of a drug and alcohol treatment center.• Developed and implemented streamlined office procedures to improve workflow and communication.• Responded to urgent requests from management and government representatives to analyze and produce statistical and narrative reporting.• Transitioned office to computerized client information system, advising work groups on process, developing procedures to facilitate usage and training staff.

Douglas, Isle Of Man, United Kingdom

- Supported a team of four directors, including the managing director, with busy calendar management, international travel arrangements, drafting complex correspondence, arranging and minuting meetings (including board level) and planning corporate hospitality- Designed and developed marketing materials, including sales pitches to potential clients - Using initiative and appropriate level of authority, worked proactively and creatively to solve, or prevent, problems on behalf of the Managing Director- Prepared complex presentations for directors, using PowerPoint and other methods- Monitored the resolution of customer complaints, making sure they were handled correctly and efficiently and investigating if service improvements were subsequently needed- Managed the ISO 9001:2000 quality system, carried out audits and successfully maintained certification to a high standard each year - Provided human resources advice and support for staff at all levels and ensured compliance with relevant legislation- Chaired twice-annual quality management meeting with the directors, helping to agree strategic objectives and relevant measurements- Designed and produced new marketing leaflets for existing product sales- Assisted the Sales Director with writing and collating the company's successful bid for a local Organization of the Year award- Oversaw recruitment and selection process, from advertising to new employee induction

Douglas, Isle Of Man, United Kingdom

- Supported the Managing Director and four directors, including busy calendar management, travel arrangements, arranging and minuting meetings (including board level) and organizing corporate hospitality/events. - Anticipated and prioritized the multiple, diverse and changing needs of five directors- Using initiative and appropriate level of authority, worked proactively and creatively to solve, or prevent, problems on behalf of the managing director- Writing reports to senior managers and other complex correspondence on behalf of the managing director- Weekly proofreading of three published newspapers - Acted as first point of contact for the Managing Director and her team- Resolved high-level customer issues on behalf of the Managing Director- Arranged corporate hospitality events including the launch party for a new publication and a ceremony for a community awards program run by our newspapers- Lead the coordination of an award-winning, Island-wide fund raising campaign, helping to raise three times our initial goal and gaining a place in the Guinness Book of Records - Provided in-house HR advice and support for staff, including senior managers and directors- Oversaw recruitment and selection process, from advertising to new employee induction

Middlesbrough, England, United Kingdom

- Supported the Director, as well as a team of ten managers. - Coordinated extremely busy calendars and complex international travel arrangements- Organized and prepared documentation for, and minuting, a wide array of meetings- Organized corporate hospitality, conferences and other events- Drafted complex correspondence and documents such as grants and papers for publication- Provided administrative support for the University's in-house company

Certifict, Salesforce Proficiency Pack For Administrators

Bachelor Of Arts (B.A.), Writing For The Media With A Certificate In Journalism, 3.9

Certificate Program In Genealogical Research

Certificate In Journalism, Journalism, 4.0

Certificate In Personnel Practice, Human Resources

Communications

High School Diploma