Mindy Daly Email & Phone Number

Chaska, MN

• Multifaceted role combining project management, leadership, communication, and strategic planning skills to ensure the successful completion of multiple projects while maintaining effective relationships with both.
• Played an integral role in optimizing departmental operations by actively participating in process refinement initiatives and ensuring their seamless implementation.
• Led multiple teams varying in size from 1 – 12 project managers by overseeing and driving the success of concurrent projects, ensuring alignment with organizational objectives.
• Provided strategic guidance and hands-on support to project teams, resulting in streamlined processes, on-time project completion, and an average of 7+% in project profitability above target budgeted margin.
• Liaison connecting project teams with company leadership, facilitating effective communication and alignment of objectives ensuring project success.
• Served as escalation point for issues or concerns raised by customers or team members, ensuring company and client needs were addressed promptly and effectively.

Chaska, MN

• Managed project teams for multiple projects as awarded to Bailiwick. Key Items:
• Led project teams in the execution of complex projects, providing clear direction and guidance to ensure successful outcomes.
• Established and maintained baseline expectations for each project team, fostering accountability and driving performance excellence.
• Served as the primary escalation point of contact for customers, addressing concerns and ensuring their needs were met throughout the project lifecycle.
• Developed and refined project processes to streamline workflows and improve overall efficiency, resulting in enhanced productivity and cost savings.
• Collaborated with senior leadership to identify challenges and develop effective resolution strategies, ensuring project milestones were achieved on time and within budget.

Chaska, Minnesota

• Executed projects as a team member or independently, as assigned. Key Items:
• Managed day-to-day off-site activities on projects, ensuring continual progress toward project completion.
• Communicated with clients to keep them apprised of daily progress, fostering strong client relationships and satisfaction.
• Engaged with field partners and technicians to troubleshoot site challenges, resolving issues promptly to minimize disruptions.
• Maintained and built scheduling to ensure completion prior to next stage activities, optimizing project timelines and efficiency.
• Updated and documented site information and events within the database, ensuring accuracy and accessibility of project data.

Burnsville, MN

• Established and managed department for an emerging market product line demonstrating a comprehensive skill set in sales, customer service, and management, along with proficiency in utilizing CRM software, Salesforce.
• Managed an Inside Sales group, providing sales support and assisting with lead generation.
• Oversaw a Customer Service team, including staffing, training, and management.
• Handled orders and projects from quotation to final invoice.
• Provided support for high-profile customers and maintained effective communication with product and engineering managers.
• Contributed to the development of sales management processes.

• Managed sales operations, coordinating with various departments, and ensuring customer satisfaction throughout the sales process. Key Items:
• Developed and maintained customer relationships within a specified territory.
• Managed relationships with distributors operating within specified territory.
• Oversaw sales activities for multiple product lines and manufacturing sites within the United States.
• Provided end-to-end project management, from quotation to final invoice.
• Served as a liaison between sales and production teams to ensure smooth order processing.

- Prepare consultation/training materials for 5 consultants- Arrange weekly phone calls for consultants and marketing director- Review incoming correspondence and distribute accordingly- Respond to client inquiries and provided requested items- Make travel arrangements for consultations for 5 consultants and marketing director- Maintain office supplies and.

- Provided sales support to international distributors and customers- Develop and maintain customer relations within designated territory- Identified and resolved customer and internal challenges- Acted as customer liaison with internal departments- Planned annual international sales training and meeting- Anticipated and arranged for international.