Melinda Etheridge Email & Phone Number

Managed a new multifamily community from construction through stabilization. Reached 95% occupancy and refinanced before construction was complete. Established the community CRM and all supporting programs. Managed a team of 5 as well as contractors, vendors, temp staffing, sales, marketing, accounting, finances, and projects.

Lakewood, CO

Completed job analysis, workload audit, and redistributed tasks to increase efficiency. Developed job descriptions including deliverable templates, standardized reports, submission deadlines and bonus structures. Created standardized company processes, policies, and procedures with all supporting documents and forms. Developed new processes and documents.

Greater Denver Area

Worked with the start-up team to create policies, standardized procedures, documents, and reporting. Built tools for company performance analysis.

Denver, CO

• Recognized as the key leader in the teamfocused on changing how clients are engaged in theiroccupancy and lifestyle needs. Focused on drivingteam and individual outcomes:
• Occupancy management 95%+
• Sales, management, and developmentresources alignment programs to increaserent growth 7%+ and 100% reduction indelinquency.

Greater Denver Area

Greater Denver Area

• Hired, transformed skills matrix and developed new approach for driving improved closing ratios andreducing delinquency. Focused on improving sales performance in individuals as well as small teams.Assistant Community.
• Increased occupancy from 77% to 94% in 3 months. 64% closing ratio.
• Leased to 95% in 3 months of construction completion.
• Community Manager for a team of 8. Assistant manager for team of 10. Sales, marketing, collections, and problem solving; Exceeded 100% of delinquency goals (under 2%).

Greater Denver Area

• Regional Account Manager, Colorado 2012–2013Account Manager, VA/MD Regional District. 2009–2010Branch Manager, (150 employees) Clarksville, TN. 2008–2009
• Increased office ranking from #89 to #8 out of 120 nationwide.
• Increased revenue by over 60% in first year.
• Drove sales growth through a strong focus on customer service, outside sales, marketing,networking, and building relationships.

Alexandria VA

test development, item writing, test administration, assessment centers, SME workshops, focus groups, qualitative analysis, quantitative analysis

Assist in conduct of research and analysis projects: training development, survey development, testing, literature reviews, training materials, data collection, statistics and other analyses to facilitate the interpretation of data; and assisting in the development of proposals to secure new contracts.

Certificate, Google Data Analytics

Bachelor Of Science, B.S., Psychology- Industrial And Organizational

Activities and Societies: Psi Chi, Delta ZetaStatistics; Statistics for the Behavioral Sciences. Psychology Applied to Work; Learning and.

Education record