Melinda M Dollison Email & Phone Number

Mountlake Terrace, Washington

Bellevue, Wa

* Discover prospect and family member needs and created a customized solution. * Cultivate strong relationships and establish trust * Drive the sales process by conducting tours, delivering exceptional creative follow-up, and generating move-ins to achieve census goals * Manage a lead and referral database * Possess excellent communication (written and verbal) and organizational skills * Enjoy contributing to a team environment wherein creativity is paramount

Edmonds, Washington

* Membership Services include: Consulting with Individuals and Families about Senior ServiceResources. I locate, collect and present resource information to seniors on the phone or in person.* Marketed individual and Business Memberships to the public in order to meet operating expense goals.* Launched "The Snack Shack"​ on the Edmonds Waterfront, increasing the Senior Center's visibility and meeting operating expense goals.* Created and Implemented a Volunteer Drive resulting in a 20% increase in volunteer staff in 6 weeks.* Patient Services Coordinator for the Bastyr Clinic at the Edmonds Senior Center.* Administrative Assistant responsible for creating reports and rental contracts. Managed scores of volunteers, interviewing, screening, and assigning them to various duties at the Senior Center.

Senior Advocate And Care Taker

In Home Care Taker for my elderly parent. * Daily Assistance dressing, bathing, housework. * Plan, prepared and monitored meals. * Monitored medications, escorted father to all events including doctors appointments.* Managed all financial and insurance affairs.* Upon his death January 2013 was the Co-Executor of his estate, managing final arrangements, real property dissolution, taxation, and inheritance issues.

King County, Washington

The Washington State Long-Term Care Ombudsman advocates for residents of nursing homes, adult family homes, and assisted living facilities. Our purpose is to protect and promote the Resident Rights guaranteed these residents under Federal and State law and regulations.We are trained to receive complaints and resolve problems in situations involving quality of care, use of restraints, transfer and discharge, abuse and other aspects of resident dignity and rights.

Greater Seattle Area

* Prospected new customers through timely responses to inquiries by phone and/or email through effective electronic and oral communication. * Managed business opportunities through a pipeline management tool; Salesforce. * Answered inbound calls received through a phone queuing system. * Serviced customer accounts and assisted in resolving policy issues. * Experienced in risk management and profile underwriting. Ability to read and interpret insurance contract verbiage. * Ability to read and interpret insurance contract verbiage. * Established strong interdepartmental relationships to assist in providing world class customer service.