Assistant Dean For Admission And Student Services
Malibu, California
Led university graduate masters of public policy program student services office managing and developing all areas related (admissions, financial aid, and career services) including the school’s annual financial aid budget of more than $5 million. Guided admissions, financial aid, and career services policies and procedures. During tenure, contributed to advancing 19 spots to 68 out of 272 schools in 2016 US News rankings of Schools of Public Affairs.• Developed, designed, and… Show more Led university graduate masters of public policy program student services office managing and developing all areas related (admissions, financial aid, and career services) including the school’s annual financial aid budget of more than $5 million. Guided admissions, financial aid, and career services policies and procedures. During tenure, contributed to advancing 19 spots to 68 out of 272 schools in 2016 US News rankings of Schools of Public Affairs.• Developed, designed, and implemented a strategic plan for all facets of domestic & international student recruitment; maximized yield of prospective students utilizing the web, print, and social media. Increased incoming class student diversity from 20% to 55% and international student population from 6% to 30%.• Generated 73% (2,777 out of 3,815) of new leads that were assigned to a recruiter and achieved $3 to $5 million in enrollment revenue annually. Improved department’s operational efficiency and streamlined processes and procedures.• Formed new partnerships to promote the university creating new opportunities for the students and school.• Oversaw and developed financial management/professional development workshops; provided financial aid counseling to prospective and current students. Established budget priorities for all areas of student services; managed and audited disbursement of financial aid (loans and scholarship) and Federal aid reporting.• School Project Lead for CRM implementation for the recruiting, admission, and career services areas; performed needs analysis, developed strategy and structured communications strategy, oversaw regression testing, troubleshooting, and training.• Member of the PeopleSoft (PS) student administration campus solutions core team, identified needs of the school, built the new student information system with the team members for each module, created process guides, and trained new staff to ensure accurate records. Led and participated in two website redesigns. Show less