Yiqing Zhao Email & Phone Number

East Providence, Ri

• Responsible for providing quick and efficient service to customers. • Greets customers, takes their food and beverage orders, rings orders into register, and prepares and serves hot and cold drinks. • Assembles food and beverage orders, checks them for completeness and accuracy, and packages orders for on-premise or takeout. • Collects payments from guests and makes change. • Maintains cleanliness of counters and floors.

Providence, Rhode Island Area

• Handle over 110 check-ins on an average AM, PM and night audit shift, over 80 check-outs per shift.• Forster strong working relationships with all hotel departments.• Pick up calls, transfer calls. • Processed guest payments for room charges, security charges, food & beverage charges.• Rapidly and correctly cleaned numbers of room per shift, include changed beddings, towels and other room supplies• Inspecting guest rooms and public areas after they have been cleaned by a housekeeper to ensure quality standards.

Tianjin, China

• Maintain contact with customers and agents.• Resolve administrative problems by preparing reports and analyzing data.• Maintain supply and inventory of office relates merchandise.• Maintain front desk area.• Type documents and correspondence.

Tianjin China

This is an internship job.• Taking Calls• Making appointments• Typing, Record Keeping

Toronto

• Customer Service: be friendly and provide excellent customer service. • Weighing and coding: memorizing the various produces codes and item codes. • Bagging: bagging the groceries after completing the sale. • Operate the cash register: count the cash draw to ensure that it contains the right amount of money and change; know how to process various forms of payment, such as cash, personal checks, gift cards, credit cards and debit cards.

Toronto

• Greeting Customers: greet customers and takes them to their tables; • Taking and Serving Meal Orders; • Service Delivering the Check and Accepting Payment

Master Of Business Administration - Mba, Hospitality Administration/Management, 3.79

Bachelor'S Degree, Hotel & Lodging Management, 3.78

Diploma Of General Business, General Business