Melisa Arığ Email & Phone Number

İstanbul, Türkiye

• Receiving orders from customers in Germany, Italy, Switzerland, and Austria and proceeding on SAP.• Monitoring stocks, and fulfillment of customer demands by collaboration with the Production.• Following the transport process with the freight forwarder after the departure of shipments.• In addition to current tasks, entry of quality and logistics-related complaints received from other customers into the ETQ platform.

İzmir, Türkiye

• Maintained sales activities with existing customers, especially Far East imports.• Sea/air freight price research and preparation of the appropriate offer to the customers.• Followed export/import processes with shipowners and agents. • Created a customer portfolio through visits and telemarketing.

İzmir, Turkey

• Entered customer feedback into the CRM program.• Controlled expected/issued invoice amounts.• Entered date of shipping into the Siber program.

İzmir, Türkiye

• Rehired by management in recognition of punctuality, attention to detail, and excellent work ethic.• Organized purchase records, contact details of suppliers in Excel database.• Obtained price quotes from companies and documented in writing.• Organized archive documents.

İstanbul, Türkiye

• Downloaded TDS (Technical Data Sheet) and MSDS (Material Safety Data Sheet) in SAP program and transmitted to customers.• Prepared presentation of monthly sales graphics.• Translated articles to be published in a monthly magazine.

London, England, United Kingdom

• Assisted customers with prompt and polite support in person.