Melisa Arığ Email & Phone Number

İstanbul, Türkiye

• Receiving orders from customers in Germany, Italy, Switzerland, and Austria and proceeding on SAP.
• Monitoring stocks, and fulfillment of customer demands by collaboration with the Production.
• Following the transport process with the freight forwarder after the departure of shipments.
• In addition to current tasks, entry of quality and logistics-related complaints received from other customers into the ETQ platform.

İzmir, Türkiye

• Maintained sales activities with existing customers, especially Far East imports.
• Sea/air freight price research and preparation of the appropriate offer to the customers.
• Followed export/import processes with shipowners and agents.
• Created a customer portfolio through visits and telemarketing.

İzmir, Turkey

• Entered customer feedback into the CRM program.
• Controlled expected/issued invoice amounts.
• Entered date of shipping into the Siber program.

İzmir, Türkiye

• Rehired by management in recognition of punctuality, attention to detail, and excellent work ethic.
• Organized purchase records, contact details of suppliers in Excel database.
• Obtained price quotes from companies and documented in writing.
• Organized archive documents.

İstanbul, Türkiye

• Downloaded TDS (Technical Data Sheet) and MSDS (Material Safety Data Sheet) in SAP program and transmitted to customers.
• Prepared presentation of monthly sales graphics.
• Translated articles to be published in a monthly magazine.

London, England, United Kingdom

• Assisted customers with prompt and polite support in person.