Events:Proficient in end-to-end event management, including travel and accommodation booking, staff coordination, and seamless communication with all stakeholders.Extensive experience in event marketing, speaker and sponsorship engagement, venue management, and content creation.Office Management/Executive Assistance:Proven track record as a trained and experienced office manager, excelling in multitasking, organization, and maintaining composure under pressure.Adherence to strict confidentiality and discretion protocols, coupled with exceptional communication skills as an active listener and communicator.Proficient in calendar management using Outlook and Google Suite, adept at adapting to the varied demands of the role.Marketing:Utilised effective communication channels to enhance B2C and B2B engagement, providing measurable data to demonstrate impact.Skilled in using platforms such as Mailchimp, Sendinblue, CANVA, Twitter, Telegram, Facebook, and Menitmeter for campaign execution.Business Development:Strategic mapping and review of business processes to drive efficiency and productivity improvements, with a focus on measurable outcomes.Developed and implemented income-generating strategies while fostering collaborative efforts to enhance profitability and productivity.Account Relationship Management:Data-driven analysis of activities to enhance business relationship accounts, tailoring B2B offerings to boost revenue and foster client retention.Structured and implemented year-long B2B strategies, focusing on revenue growth and relationship building.Software/Technology:Proficient in Google Analytics for measuring engagement and leading website redesigns with a focus on user experience.Experienced in Microsoft 365, Salesforce, HubSpot, CMS, FTP, Free Agent, GoCardless, Zoom, Teams, and other relevant software tools.

CRM, Business Development/Event management/IT management;Google Analytics:CMS:HTML Editing/Website Media management/Marketing/Account & SponsorRelationships/Membership management/Finance negotiations:

I really enjoyed my time at Teddies. I gained my childcare practitioner Level 3 Apprenticeship Diploma 0-16 yrs in that time. I worked with fabulous talented people and really enjoyed my time with the beautiful children there, who bought me much joy and humour every day.

Citigroup - Senior Team Manager Responsible for line management of >60 peopleAchieved – National sales award of the year.Underwriting limit up £10k Customer relationship manager (CRM)Customer relationship specialist. Customer services manager.Health and Safety officer.Management training in communication, sales, and personal development.