Melisa Carrillo, Rt(R) Email and Phone Number

Assist Physicians, Fellows, Nurses and fellow Techs during Cardiac Catheterizations and Interventional Procedures.

Act as primary clinical support in Michigan and Indiana territory, including support for procedures, software and instrument training, and new account installations.Work with the Utilization Manager for Michigan and Indiana to offer additional contact for all customers in the territory.Assist fellow Utilization Managers from outside my territory for case coverage when needed.Use Salesforce.com to document all procedure reports, access account information and assist with noting changes to accounts.Coordinate with physicians and department managers by offering requested training, case coverage, virtual support and telephone support.Provide technical guidance, assistance and problem solving to physicians and medical staff prior, during and after each procedure.Aid in the sales process for Veran instrumentation and Veran service agreements.Collaborate with the Capital Sales Representatives and Associate Sales Representatives to help with the acquisition of the Veran platform at new facilities.Note and assess disposable product inventory levels for each site and relay information to Utilization Manager and Area Vice President of Sales.Work with department managers regarding inventory levels, product descriptions, pricing, and promotion of new products.Work with Marketing staff to ensure the distribution of brochures, presentations, and other field marketing materials to potential and existing customers.Promote awareness of Veran products, systems and services to Emergency and Interventional Radiology Departments for incidental nodules as an alternative to CT Guided Biopsies.

Worked in the Operating Room with c-arm and o-arm procedures, and in the Emergency and Trauma Center, Inpatient and Outpatient Generals and Gastrointestinal procedures.Led and educated radiologic technology students on a daily basis by providing guidance and teaching problem solving skills.Practiced radiation and patient safety with every exam.Positioned patients to ensure optimal radiographic images.Listened to and documented any and all patient history that may be pertinent to the case.Educated and communicated straight-forward instructions with patients to address any concerns patients may have.Worked closely with Radiologists and other physicians in order to obtain the best quality images. Conferred with Orthopaedists to obtain challenging images for trauma patients to ensure proper diagnosis, treatment and prognosis. Familiar with several types of contrasts that are used to help diagnosis patient's medical condition.Utilized Spanish-speaking skills to communicate with patients when necessary.Attended weekly and or monthly staff meetings to discuss any new ideas, changes, or quality control matters.Contributed to team efforts to ensure the best quality experience for the patient.Participated in “kaizens” (“to improve”) for the Radiology Department, a program implemented by Beaumont Health to encourage employee contribution to improve each department.Well-versed in anatomy and relevant terminology.

Achieved high rankings in sales at Cole Haan in the short time working at this location. Commission based sales associate. Built clientele and catered to all their needs as well as send them notifications in the mail about any promotions. Responsible for handling the sales collections for the day.Greeted and assisted customers.

Mainly in charge of the men’s department, which was one of the lowest selling men’s department of the company in Metro Detroit area, until closely working and sharing new ideas with the District and the Regional Manager in order to increase sales. Men's sales increased by ten percent in a brief period.Supervised all sale associates. Organized schedules for all store employees. Responsible for closing the store and handling sales collections for the day.