Executive with 20+ years of progressively complex legal and business experience leading distributed service and subscription-based enterprises with B2B and B2C field and sales operations focus. Proven record of providing strategic and transformative solutions to multiple lines of highly regulated businesses with a defined objective to deliver consistent business value. Strong interpersonal and organizational skills used to achieve enterprise growth objectives. Creative negotiation and dispute resolution skills with acute business acumen. Results driven, servant leader with excellent communication skills.
M3 Advisory Services - Legal & Business Solutions
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President & Founding MemberM3 Advisory Services - Legal & Business Solutions Jan 2023 - Present
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Vice President, General CounselTerminix Commercial Aug 2018 - Mar 2023Promoted to the position responsible for building the legal support function for the Terminix Commercial and International business divisions. Strategy - Provide strategic legal and business transformation advice to executive and field management teams regarding enterprise initiatives, national account and key customer relations, organizational structure and risk assessments. M&A - Provide legal support for various strategic and tuck-in acquisition targets for growth.Integration - Development of an integrated legal support framework for acquired domestic and international business divisions. Transactional Transformation - Leading Commercial team in re-thinking the commercial transaction process to drive quicker turn to revenue; including the use of artificial intelligence technology.Industry Relations and Board Service - Serve as a Board Member of the Pest Management Foundation and a member of the Public Policy committee of the National Pest Management Association. Strategic PlanningField Operations and Sales FocusLeadership PresenceComplex Commercial Transactions Mergers and AcquisitionsNegotiations and Dispute ResolutionTraining Compliance and Ethics
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Assistant General CounselTerminix Aug 2016 - Aug 2018Memphis, Tennessee, UsPromoted to position with responsibility for policy governance, commercial and corporate relationships and establishing a robust, business-centric compliance program. Accepted responsibility as interim lead counsel for Terminix legal team from Nov. 2017 - Aug. 2018.Compliance Program Structure - Developed framework for field support of compliance program including realignment internal positions to dedicated compliance managers. Managed team of field based compliance professionals. Strategy - Provided strategic advice on operational, marketing and IT initiatives.Industry Relations - Provided company leadership for better industry involvement. -
Chief Ethics And Compliance OfficerServicemaster Jan 2014 - Aug 2016Atlanta, Georgia, UsPromoted to lead team with responsibility for management of enterprise ethics and compliance program and related legal counseling; managing internal compliance investigations; developing and delivering compliance and ethics training; advising on conflicts of interest and policy governance; and driving executive leadership and company culture.Board Reporting - Reported quarterly ethics program metrics, trends and analytics to Board of Directors and CEO.Complex Investigations - Led complex internal investigations while overseeing team handling other concerns reported through the helpline.Culture Champion - Strengthened ethics and compliance culture while continuing to integrate legal function into business as partner. Executive Communications - Established Tone at the Top messaging from executive leadership to drive company culture. Drafted and published a revised Code of Ethics and Conduct. Training - Developed and delivered compliance and ethics training. -
Managing Attorney - Ethics OfficeServicemaster 2008 - 2013Atlanta, Georgia, UsAssumed leadership position in newly formed Ethics Office with goal of developing an enterprise ethics and compliance program. Led helpline management, cross-functional compliance investigations and root cause risk assessments, -
Managing Attorney - Marketing, Ip & Commercial TransactionsServicemaster 2007 - 2008Atlanta, Georgia, UsPromoted to position charged with expanding the Center of Excellence legal support model to include marketing, intellectual property management and commercial transactions. Provided legal function leadership to create preferred outside counsel program resulting in 10% reduction in spend. -
Senior Counsel - MarketingServicemaster 2006 - 2007Atlanta, Georgia, UsPromoted to position responsible for building first Center of Excellence team focused on providing legal support for enterprise marketing functions. -
Corporate CounselTerminix Aug 2004 - Aug 2006Memphis, Tennessee, UsAccepted opportunity to broaden experience for general counsel track. Gained further regulatory and field support experience while also developing commercial transaction, dispute resolution and enterprise system implementation skills. -
Compliance CounselGuardsmark 2001 - 2004New York, Ny, UsGained experience as in-house counsel leading the compliance and regulatory function for company with more than 18,000 employees and locations in all states and provinces in the US, Puerto Rico and Canada.
Melisa Manns Education Details
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The University Of Memphis—Cecil C. Humphreys School Of LawBusiness - Finance
Frequently Asked Questions about Melisa Manns
What company does Melisa Manns work for?
Melisa Manns works for M3 Advisory Services - Legal & Business Solutions
What is Melisa Manns's role at the current company?
Melisa Manns's current role is Founder | President | General Counsel | Chief Legal Officer | Board Service | Strategy | Legal Ops | Business Transformation | Commercial Transactions | M&A | Regulatory | Compliance | Ethics | Government Relations.
What schools did Melisa Manns attend?
Melisa Manns attended The University Of Memphis—cecil C. Humphreys School Of Law.
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