Melisa Sadler is a Senior Vice President working as a Quantitative Operations Manager in Wilmington, DE, where she is responsible for managing the Consumer & Small Business Banking New Account Acquisition modeling. Melisa’s team is responsible for providing modeling and analytical support for new account acquisition across Borrowing & Savings within Ecom and Franchise. Melisa joined Bank of America in 2001 as a Database Analyst in Database Marketing. She has supported data processing, analytics and modeling for a variety of product areas including Credit Protection, Consumer Deposits, Privacy Assist, AAA, MBNA Canada, and CRM. Prior to her current role, Melisa was responsible for managing the Legislation/Bureau Migration and Complexity Reduction Modeling (Nov 2008 - July 2010). Melisa’s team was responsible for understanding and communicating impacts of the Credit Card Act, Bureau migration and complexity reduction modeling to all areas of Quantitative Operations. In 2007, Melisa joined the Delaware LEAD for Women Executive Council to assist in launching a Delaware chapter and was a co-chair for the Communication pillar until July 2009.Specialties: Consumer and Small Business Credit Card/Consumer Finance; Statistical Modeling and Analytics; Techonology project management from LOB; Call Center Operations; IVR Strategies