Specializing in advise and support to a variety of personal business entities in areas of:TaxationLabor RelationsTrainingHuman Resource Compliance IssuesHuman Resource Policy Development

Reduced benefit budget 30% by collecting competitive bids while maintaining line employee benefits; restructured office plan and implemented a medical savings/health promotion program.Focused learning through an open exchange of ideas; created a non-threatening environment, utilizing humor and collective consensus building that resulted in an organized structure. Delivered management (Train the Trainer) training; modified and implemented classroom style customer service training.Created and employed handbook enforcement training; updated company handbook policies and procedures, as well as, benefit booklets for each employment tier, including visa workers; Developed on-site sales training.Trained employees on benefit management, policy setting, legal compliance and quality control assurance issues.Determined measurable benchmarks of success for all levels of employees and tied to a comprehensive evaluation process.Established and enforced all company policies, handbooks, and benefit programs.Liaised with individual property management to achieve the corporate mission regarding employment and employee issues. Investigated, negotiated and resolved disputes between employees; encouraged line staff to engage in issue resolution; launched reward program. Recruited new talent for all positions within the organization.Processed payroll and benefits in-house. Develop training programs to attract and win foreign visa candidates; processed information and legal paperwork.Mentored new managers; promoted mentoring program pairing senior managers with junior managers. Tracked and analyzed retention/turnover rates.

Assisted with the management of 122 federally subsidized apartments which are designated for senior citizens and people with disabilities.Aided in federally required paperwork and documentation, marketing and promotion of rental units.Organized, created and implemented resident activities.

Audited and managed accounts receivable and accounts payable.Coordinated financial information with firm's accountant.Maintained company's checking account; proposed marketing initiatives to owners.

• Benefit Event Management• Grant Writing• Budget Development• Union Contract Negotiation• Daily Operations• Marketing and Press Relations Management