Ocean Import/Export: Ocean Freight Procurement: Logistics, Warehousing and DistributionInventory Management & Optimization : Order Processing & Handling of Bulk OilsProject Management & Process Optimization Troubleshooting/Problem-solvingUnderstanding of cross-cultural/global issuesData Analysis & Systems Thinker :Process ImprovementTeam Management & Collaboration Proficiency in MS Office Products (Teams, Planner, Outlook, Word, Excel, PowerPoint Customer Service Validating Ocean Freight/Warehousing/Drayage, invoices for payment

Centralized handling of all (Ocean) files across Canada & US for all trade lanes.Overlooked about 80,000 and more TEUS a year from all Trade lanes.Oversees and represents the forefront of branches across all regions in Canada, including 6 ocean freight offices.Handles and front face of Branches across all regions in Canada (6 Ocean Freight Offices) Successfully implemented new globally adopted operations software, involving significant workflow changes and training investment to meet Canadian requirements.A huge part of the role is to help execute and optimize new processes as a key subject matter for the new operating system.Engage in negotiations with truckers for high-volume traffic that necessitates the presence of truckers at the customer's depot. Implement standard operating procedures (SOP) and accommodate customer requirements with truckers to ensure seamless logistics operations and prevent disruptions for clients.Collaborated with the team to address daily challenges including freight release, customs clearance, deliveries, snow removal, container examinations, diversions, consignments, empty container returns, ERS, and resolving disputes with carriers and vendors.Navigating the fundamental shifts in the Global and Canadian business model presented a challenging transition, necessitating strong leadership, continuous engagement with teams and colleagues, and comprehensive knowledge of international ocean freight operations and freight forwarding, alongside dedicated effort and perseverance.Yearly Performance Review / Talent Review for all staff. Approving vacation requests, attendance, and overtime via EZ LaborHelp manage the hiring, training and development of staff.Leadership Management & Business StrategyDemonstrated strong leadership by effectively managing and guiding a team, leveraging empathy to recognize and understand others' emotions and perspectives to enhance collaboration and achieve goals.

Understanding and ownership of ocean import freight along with customs operational processes and requirements. Ensure that the current processes are identified and documented, target processes are developed and documented, gaps identified and corresponding change needs defined.Implementation triggered and controlled in accordance with current regional/country business landscape. Identify changes that need to be communicated.Coordinate development and implementation of software program functionality tests. Assist on some regression testings. Preparation of reports on defects and problems that arise during software tests. Tracking of reported problems and defects and preparation for reevaluation and retesting of test reports. Preparation of test plans /scenarios for local case environment. Review, checking and follow up of test results.- Assist with on site analysis, deployment assessments and go live support- Support in development , organization and structure of training materials- Consult in testing requirements- Assist in “as is” processes to target workflows - Identify gaps and develop change needs- Implement and monitor air, ocean and customs operational process changes and assist in -change proposal recommendations, sequencing and prioritization- Define process interdependencies and handover procedures. Develop and implement SOPs- Further develop and engage SME network - Participate in Business Council

Overlook all Import containers going all across Canada.Main Contact of all Schenker Canada.Oversee any problemsProblem definition; identifying solutions and implementing cost effective improvements – to ensure Ocean International freight shipped on timeContinuous Improvements, striving on cost reduction, and increases to collective productivityEnsure Transit times are met for Global/Key AccountTeam building, coaching and leadershipMitigate charges with truckers/carriers/clientsProblem definition; identifying solutions and implementing cost effective improvements Transportation dispatch as required by the clientsTeam building, coaching and leadership.Support sales team by meeting customers demands/request Negotiate trucking rates with TruckersMaintain daily reports for clients - Ensure that all data are accurate for JIT shipmentsNegotiate with suppliers or customers to improve supply chain efficiency or sustainability

Onboard Global AccountsPrepare weekly reportsPresent Monthly ScoreCards and QBRCreate and Maintain SOPsMaximize ProfitabilityDeveloped ocean implementation tools, including on boarding checklist, transit matrix, standardised external SOP & shipment reportsAdvised senior management team, PMO Americas, on general KAM subjects, specifically on reporting requests, contract negotiations & customer presentationsSupported account managers by preparing quotations for import/export and triangular shipmentsTrained customers and colleagues for global import and customs regulationsEffectively on-boarded new key accounts by SOP creation, internal and external trainingChaired weekly conference calls & regularly visited clients in North America for QBR`s and KPI`sManages client expectation Work with Sales, and Operations to manage the implementation of new customersMonitors the delivery of commitments

Handlled both US/Canada OperationsHandled Global Accounts and prestigious accountsMontior and trace containersMitigate and dispute chargesExpedite and Transload HOT containersMaintain Daily ReportsMeet delivery deadlinesProvided superior-quality

Submit all necessary documentation to clear goods coming to CanadaAssists clients in securing paperwork needed to qualify imports for trade programs such as the North American Free Trade Agreement and verify that all required documents are provided by CustomerDealt with all Government offices - Agri, Transportation, Health Canada and Transport Canada and Department of Foreign AffairsCreate E29B - Temporary Import Bonds for showsStay abreast of changes in import laws or regulations by reading current literature, attending meetings or conferences and Update knowledge of legal or regulatory environments.Examine product information to ensure compliance with regulations and monitor or track the location of goods.Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.Maintain relationship with customs brokers in other ports to expedite clearing of cargo