Melisa Lisak Email & Phone Number

Lincoln, Nebraska, United States

Lincoln, Nebraska

Lincoln, Nebraska Area

As a Higher Ed Account Manager my position involves maintaining a friendly and informative relationship with contact from the higher education institutions utilizing our payment plan software. My responsibilities include: troubleshooting browser issues, dissecting payment plan histories, maintaining a high level of security with financial accounts.

My responsibilities include answering phone calls from parents or students with payment plans. Assisting them in making online/telephone payments or creating their payment plans to finance tuition. Problem solving payment plan issues including: returned payments, schedule adjustments, etc.

France

As an English language assistant, I work with students from lycée and collège, which are the equivalents of high school and middle school students in the USA. In these classes, I give presentations, lead discussions, and provide a language sounding board for students in their early years of studying English as a foreign language.

Everett Elementary School

Worked with children in primary school of all ages and classroom settings. I was mostly assigned one to three students a class that needed guidance in reading, writing and math. Assisted in keeping them focused or figuring out other ways to teach them material.

I would set appointments for clients, call clients to remind them of an appointment or to follow up with any lingering questions on their tax return. Daily maintenance of the office, including vacuuming, cleaning, filing, and managing the printer. I would close the register at the end of the day and drop the deposit at the bank.

Answered phone calls from borrowers of Federal Student loans. Took payments, processed banking information changes, advised of different payment plans, deferments, or forbearance that would be available to the borrower. Assisted in finding lower monthly payment options and getting the borrower to submit the documents necessary to process the payment.

Answered phone calls for pizza orders. Took payments and ran the register. Memorized orders for consistent clients. Assisted in the maintenance and cleaning of the salad bar and front desk during the workday and at the end of the workday.

Bachelor Of Science - Bs, Computer Science

Certificate, Software Development

Computer Information Technology

Bachelor’S Degree, French Studies, Economics, Senior

Education record

Activities and Societies: French Club, Honor Society