Melisa Bartels Email & Phone Number

Elgin, Illinois, United States

Round Lake, Illinois, United States

Crystal Lake, Illinois, United States

Friendship Village, Schaumburg, Illinois

• Conducted assessments and serviced the needs of 600 IL residents age 60 and older while promoting their independence
• Identified need for higher level of living and coordinated all transitions, temporary or permanent throughout the CCRC (AL, MS, HCC)
• Helped families safely navigate the important decisions associated with senior living transitions for their loved ones
• Conducted wellness assessment on all new residents prior to move-in and as needed for current residents
• Communicated with hospital liaison and healthcare team, providing info on prior level of function, and coordinating safe discharge plans
• Assisted in recommendation of and coordination of home care, home health, outpatient physical therapy, medical equipment

Gable Point Senior Housing, Crystal Lake, IL

• Conducted comprehensive assessments to determine what programs and services resident qualifies for
• Assisted resident in applying for federal, state, and local benefits
• Assist in recommendation of and obtaining medical equipment, home health, home care services, mental health
• Documented contact with residents, providers, and families. Maintained individual files on residents
• Aided residents with understanding medical insurance, helped enroll in prescription D plans
• Completed applications for LIHEAP, Benefits Access, Medicaid, QMB, SNAP, Low-Income Subsidy

Crystal Lake, IL

• Conducted comprehensive in-home needs-based assessment to evaluate level of functioning and appropriate level of living
• Developed care plans to ensure health and safety are protected; Coordinated services (e.g. in-home services and home delivered meals)
• Maintained case load of 200 clients
• Communicated information and expectations to clients and families; resolved issues and concerns
• Kept accurate and detailed case record on each client
• Via Pathways to Community Living Program assisted nursing home residents in moving back into the community successfully

Wheaton, IL

• Conducted comprehensive in-home needs-based assessment to evaluate level of functioning for client’s 60 +
• Developed care plans to ensure health and safety are protected; Coordinated In-Home Services, Home Delivered Meals
• Advised clients of federal, state, and local benefits; assisted client’s with applying for Medicaid, SNAP, LIHEAP
• Maintained case load of 200 +
• Communicated information and expectations to clients and families; resolved issues and concerns
• Discussed long term care planning, assessed client to determine appropriate level of living

Algonquin, IL

• Helped patients in dropping off and picking up prescriptions
• Entered alphabetic, numeric or symbolic data from prescription order forms into computer
• Submitted prescription insurance claims
• Assisted pharmacists in filling 200+ prescriptions a day
• Trained 10 new employees

Bachelor Of Arts, Psychology

Activities and Societies: Psi Chi, Phi Kappa Phi

Associate Of Science (A.S.)