Melis Köseoğlu, Mba Email & Phone Number

İstanbul, İstanbul, Tr

• Leading the Business Analysis team for the development of new applications and technological solutions.• Ensuring the efficient and high-quality execution of all technology projects following the SDLC processes• Actively participating in the project scoping process and playing a key role in transforming requirements into project deliverables• Managing the software life cycle stages, including business analysis, technical analysis, functional testing, and user acceptance testing, in line with quality standards• Identifying, analyzing, and ensuring the successful progress of integration models that meet customer needs• Coordinating project management processes and managing the necessary resources to ensure the successful completion of projects• Ensuring that customer systems operate in harmony with the company's technology infrastructure• Analyzing customer requirements in coordination with the sales and operations teams and providing the most suitable solutions• Collaborating with all relevant departments, as well as internal and external customers, to design and implement optimal solutions• Continuously improving integration processes and ensuring the adaptation of new technologies/methodologies

Continuous Improvement• Carrying out process improvement studies aimed at improving business processes in the axis of digitalization, efficiency, experience and control in order to meet the changing business needs in Turkcell's current and strategic plans• Performing current situation (as-is) analyzes for the processes subject to improvement determined by strategic priorities, identifying development / improvement areas and carrying out vision process design studies in accordance with the targeted (to-be) situation• Identifying business areas suitable for RPA and other automation tools in end-to-end processes and ensuring its implementation to increase the digital transformation, operational excellence and corporate agility• Following and interpreting the results of the effectiveness and efficiency evaluation of the processes and creating action plans according to the outcome • Leading the digital twin creation, root cause analysis and insight generation stages of processes in process mining studies• Following different applications in order to increase the efficiency of workflow, to manage continuous improvement and development with an innovative approach• Keeping the workflows defined on BPM tools up to date within the scope of process management principles

Istanbul, Turkey

Application Development• Leading and supporting a team of business analysts by coaching for success and ensuring seamless project execution for our clients• Engaging with clients to understand priorities and overcome barriers to achieve business goals• Analyzing the processes and offering end-to-end solutions by developing high quality applications• Understanding of root cause analysis and innovative problem solving to meet the expectations of our business partners

Istanbul, Turkey

Enterprise Architecture and Process Management• Gathering and analyzing business requirements of the stakeholders• Developing solutions to the business needs• Converting business requirements into technical software requirements and preparing high quality design including process modeling, data modeling, etc.• Communication and coordination between the business units, development and test teams• Software testing and documentation• Managing day to day progress of projects and scope: Initiating, planning, executing, monitoring and controlling, reporting and closing• Member of the KPI Group to develop corporate strategic KPI’s: Setting KPI’s for the organization, measuring quarterly and reporting• Member of the Agility Transformation Office to design agility journey of the organization• Member of the Robotic Process Automation Team to adapt processes to RPA includes efficiency analysis and process modelling• Scrum MasterProjects:• Digital Transformation Project: Designing the agility journey of the organization including building agile teams and training, identifying the technological needs such as applications used and infrastructure, defining the strategic OKR&KPI’s• HR App: Implementing a 3rd party software to the Bank including all HR processes by analyzing and customizing accordingly

Istanbul, Turkey

Enterprise Architecture and Process Management• Gathering requirements, analyzing business, technology and IT capabilities and needs• Business process analysis and design• Software testing and documentation• Business process re-engineering and functional design• Identifying business, and shaping relevant solutions to problems• Communication and coordination between the business units, development and test teams • Project management(both agile methodologies and waterfall)• Setting KPI’s for the organization and measuring quarterly• Process adaptation to RPA

Istanbul, Turkey

Enterprise Applications• Analyzing the business processes and requirements of Ziraat Bankası to develop an ERP system including CRM, Purchasing, Property Management, Inventory Management, Budget Management• Scrum Master using Scrum methodology

Hannibal, Missouri

Ergonomics and Material Handling

Istanbul, Turkey

Izmir, Turkey

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.77/4.00

Bachelor Of Science (B.Sc.), Industrial Engineering

Activities and Societies: Endüstri Mühendisliği Kulübü (EMK), Yatırım Kulübü

Bachelor Of Science (B.Sc.), Industrial Engineering

Activities and Societies: IME

High School, Fen-Matematik

Education record