Melissa Williams Email & Phone Number

• Recruited by the Director of Business Development to assume his territory, facilitating rehabilitation services for the largest outpatient physical therapy provider in North Texas
• Original territory has grown from 7 clinics to 18 throughout tenure, including three of the company’s largest clinics---the Frisco Star, Plano Alliance, and McKinney Lake Forest
• Consistently meet or exceed 90% of budget with accountability for the second-highest referral quota
• Credited for helping grow the McKinney Lake Forest clinic to the highest grossing location in the network, nearly doubling the amount of monthly referrals from approximately 300 to 500
• Recognized for having several business relationships serve as the company’s #1 revenue generating referral sources
• Nominated for an annual Impact Award, ranking as a top-three finalist among 300 nominations and 2000 employees

• Hired by Medical Express, PSI—after selling Physician’s Durable Medical in 2010—to maintain existing customer relationships with physicians, patients, staff, and the broader healthcare community; managed 11 DFW accounts
• Coordinated with individual physicians to establish specific DME protocol for post-surgical patients
• Performed needs analysis of inventory, delivery, set-up, and education requirements of post-surgery medical equipment
• Established workflow for delivery, paperwork compliance, billing, and accounting for equipment
• Prepared periodic executive level summaries of DME performance and highlighted growth opportunities
• Accepted and properly posted cash payments for non-covered DME items

• Founded and managed DFW accounts selling post-surgical DME to surgery centers and hospitals
• Developed and implemented consignment inventory systems
• Hired, trained, developed, and motivated sales managers and executives
• Negotiated product pricing and vendors
• Stayed abreast of insurance company and Medicare protocols for authorizations and dispensing

• Planned, scheduled, and developed travel arrangements for both corporate and personal accounts
• Arranged meeting and convention plans for large corporate groups
• Conducted fare studies and developed proposals for corporate contracts
• Maintained client profiles and expectations

Centerport, DFW

• Designed, developed, implemented, documented, and maintained applications for the Flight Operations System.
• Created and provided support for software to comply with FAA regulations and contractual obligations
• Facilitated and coordinated with users in all phases of projects from conception to implementation.
• Achieved 100% real-time implementation success