•Leader on the Dean’s staff, working beside the Associate Dean for Academic Affairs, providing assistance in academic issues such as academic misconduct investigations, academic accommodations cases, and development of university academic policies and procedures •Provide timely, accurate and detailed application processing for student admissions •Coordinate student resources, making referrals for students to utilize appropriate resources •Attend various recruiting events throughout the state, marketing highly competitive Allied Health programs, while upholding the Louisiana Association of Collegiate Registrars and Admissions Officers bylaws •Manage organizational tasks associated with student services pertaining to admissions, student life, and development •Plan and host campus visits, new student orientation, graduation ceremonies and other various campus events•Maintain compliance for Southern Association of Colleges and Schools accreditation•Design and maintain Allied Health website and online catalog, ensuring accuracy for accreditation purposes•Proctor Collegiate Assessment of Academic Proficiency examinations •Develop and maintain marketing and recruiting plan to maintain enrollment goals

•Led 4 staff personnel; provided technical guidance, professional development, and counseling•Managed base Civilian and Military Training Program providing support to 5K personnel•Managed civilian tuition assistance program; prepared applications, payments and billing•Prepared and executed annual training budget, ensuring appropriate funding allocations•Analyzed trends in training needs by interpreting statistical data, prioritizing needs for the base •Oversaw training compliance to ensure 100% mission readiness •Provided guidance to supervisors and employees on training and professional development•Managed section emergency notification process; ensured staff was notified during emergencies

•Managed the Force Support Squadron training program consisting of over 400 members•Assisted supervisors in identifying immediate and long-range training requirements to ensure training programs were consistent with Department of Defense (DOD) and Air Force regulations, policies and procedures•Maintained Training Compliance Inspection checklist to ensure 100% mission ready and compliant with regulatory requirements, governing directives, policies, and procedures •Gathered and analyzed training data used to develop suspense reports for the Squadron and Bomb Wing Commander, Air Combat Command and Global Strike Command•Served as a liaison between Flight Chiefs and the Commander on the FSS training program•Conducted internal Staff Assisted Visits to ensure all facilities training complied with Air Force Instruction and Air Force Standards, taking appropriate corrective actions on deficiencies•Received Commander’s Choice Award Apr-Jun 2010, Star Performer Award Apr-Jun 2010

•Assisted students in the university application process, Federal Student Aid procedures, and Veterans Benefits programs.•Provided guidance to students through evaluation of transcripts on developing academic plans and determining appropriate classes to take•Identified changes and trends in education through observation and interviews to develop lectures held at various squadrons, community events, meetings, Commander’s calls and one-on-one advising•Established operational policies and procedures and made any necessary modifications, based on analysis of operations, demographics, and other research•Developed and organized training manuals, multimedia visual aids, and other educational materials•Conducted and implemented marketing and public relations campaigns to ensure students were informed of services and activities•Prepared and delivered presentations on services and activities to all base agencies to enhance and deliver comprehensive services•Processed Veteran enrollment status through Web Automated Verification of Enrollment (WAVE)•Managed the set-up of EagleVision virtual classrooms for all campus EagleVision courses•Assisted in financial management, expediting a budget for all programs with no errors in all audits

•Facilitated students in meeting the requirements for Community College of the Air Force, Extension Course Institute, Veterans Benefits, and Tuition Assistance•Provided customer service and administrative support for the Base Education Center•Maintained and managed office file plan in accordance with AFI and section policies •Issued more than 1.7 million in Tuition Assistance dollars•Performed quality control on tuition assistance applications for 2,725 enrollments•Recouped $25,043 in tuition assistance reimbursements •Prepared estimations for annual budget for Fairchild Air Force Base Education and Training Center

•Assisted students in the university application process, Financial Aid applications, and Veterans Benefits programs•Provided guidance to students on developing academic plans •Complied with University policies and laws•Developed plans to ensure recruitment services were responsive to the needs of the University•Doubled new student enrollments on a limited marketing budget•Increased student retention through career counseling•Processed Veteran enrollment verification through WAVE

Morale, Welfare, Recreation, and Services SpecialistHonorable discharge