Melissa Agee Email and Phone Number

Supervise operations staff and kept employees compliant with company policies and procedures, including OSHA/HIPAA compliance. Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes. Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them. Manage inventory and supply chain operations to deliver goods and services timely and accurately. Lead hiring, onboarding and training new hires to fulfill business requirements. Develop and maintain relationships with external vendors and suppliers. Analyze and report on key performance metrics to senior management. Experienced at handling payroll administration and patient relations for a three-physician practice. Oversee facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Developed and maintained strong client relationships, resulting in repeat business and referrals. Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently. Increased customer satisfaction by implementing efficient business processes and providing exceptional service. Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation. Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.