Melissa Ahern Email & Phone Number

Mackay, QLD, AU

• Being a fundamental member of implementing training and competency analysis rollout to depot based employees (over 400 users)
• Creating training material artefacts and documents
• Providing ongoing support on technical issues and fault finding within the system and operator errors
• Promoting correct processes to maintain data integrity and endorsing end users recording data for most up to date asset condition and management
• Monitoring and updating access and authorisations within the SAP System aligned with users’ roles and responsibilities within their business unit
• Working with IT and providing unit testing for system enhancements and continuous improvement opportunities

Mackay, Australia

• Coordinate overhead line maintenance and the movement of machinery for infrastructure possessions.
• Coordinate all aspects of Network Planning on the relevant regional network from less than three months.
• Liaise with the Network Planning Centre, Regional Manager, Network Infrastructure, representatives of relevant infrastructure providers and rail operators and other relevant parties to identify and implement plans that.
• Maintain knowledge of regulatory issues impacting on the management of infrastructure assets and capacity availability obligations.
• Coordinate and implement with customers for mine blast requests, ensure there is nil impact and is safety taken out on the rail network.
• External Requests – (BMA, QR, Pacific National ect, require take to be taken for maintenance, Port and Mine Outages)Project Precision RACE. I coordinated the requirements, maintenance data and reports for successful.

Mackay, Australia

• Upon employment with Aurizon, I started as an Administration Officer to both the Mackay and Rockhampton Teams. Ialso was personal assistant to the Regional Manager. I was offered to gain knowledge in the Network.
• Send, receive general emails and direct them onto the correct department when required.
• Maintaining payroll information by collection, calculating and entering data.
• Personal Assistant to Management.
• Maintain all filing systems for all transactions, within assigned responsibilities, for audit andaccounting purposes.
• Handle telephone conversations and traditional correspondence.

Brisbane, Australia

• Devising and maintaining office systems, including data management and filing.
• Screening phone calls, inquiries and requests, and handling them when appropriate.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
• Taking dictation and minutes.
• Creating & Maintaining Invoices.
• Producing documents, briefing papers and reports.

Mackay, Australia

• During my employment with Smart HR Solutions, I not only carried out personal assistant duties as well as reconciliationof account and training for all mining inductions for clients.
• Responsible for providing an efficient and professional administrative and clerical service to customers, colleaguesand managers to facilitate the efficient operation of the office.
• Scheduling management appointments and travel
• Accounts Payable/Receivable
• Accounts Reconciliation
• Providing assistance to the Content Development team