Melissa Aydt Thomas Email & Phone Number

Cariloop provides the world's first fully integrated, tech-enabled Caregiver Support Platform to help working caregivers and families plan for and manage the care of their loved ones. The Platform features a HIPAA-compliant, web and mobile-friendly portal that helps families securely communicate across all devices and store important health, financial, and legal documents while having on-demand access to a dedicated Care Coach who guides the families through the many decisions they make over the length of their caregiving journey. For more information or to get started with Cariloop, please visit us at www.cariloop.comhttps://vimeo.com/277302246https://vimeo.com/294594007

Humana

Provide discipline specific consultations and advisory services via telephone by completing intake assessments with clients Ensure the achievement of client satisfaction by counseling the client on their need and educating the client on available options Coordinate with other team members to ensure participants access the services and programs they need Assist the client with his/her specific need by utilizing active listening, probing and problem-solving skillsResearch and contact potential community resources for clients and their families

Provided one on one telephonic coaching to assigned individuals in Humana’s Chronic Conditions ProgramAssisted individuals in setting healthcare goals and action steps specific to their needs and priorities Coordinated with other team members to ensure participants accessed the services and programs they needed to optimize their wellbeingEfficiently managed case load of 400+ members Researched and contacted potential community resources

Provided telephonic outreach to Humana members and Humana’s Complex Care Management programCompleted psychosocial assessments for the purpose of providing appropriate, timely interventions to ensure optimal careWorked in collaboration with a multi-disciplinary teamCoordinated community care and servicesParticipated in all enrollment activities

Assessed the social and emotional factors affecting patients and families and intervened in crisis situations when necessaryCounseled patients and families in long-range planning and decision-makingProvided social work services to the hospice programAssisted patients and families in obtaining needed community resourcesParticipated in the development of care plans

Provided case management to homeless women and childrenAssisted clients in obtaining housing and needed community resourcesTaught life skills and job readiness classes to homeless womenIntervened in crisis situations when necessary

Master'S Degree, Social Work

Social Work

Transferred To Uab

Activities and Societies: Softball scholarship