Melissa Baez work email
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Melissa Baez personal email
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Over 20 years of experience in the healthcare IT field specializing in project management and implementation of EHR systems including Cerner PowerChart, Epic Ambulatory, Epic Order Transmittal, eClinical Works and Sunrise Clinical Manager.Primary Expertise and Leadership SkillsConfident, dedicated technology leader with career-long record of promotion, stakeholder satisfaction, teambuilding and strategic insight. Strategic IT executive and champion for change with a reputation for leading through ambiguity and maximizing cutting-edge technologies. Proven success in increasing revenue, reducing expenses, setting a workable budget, project profit and losses and producing financial reports. Proven ability to create solutions to meet clients’ unique goals; consistently driven to go above and beyond expectations.Technology FocusCertified in Cerner PowerChart, Epic Ambulatory and Orders Transmittal. Expert in implementing eClinical Electronic Health Record, eClinical Messenger, SmartWheels, Lab Interface, Vaccination Interface, ePrescribe, Patient Portal, Bridge-IT and eBO Reporting as well as overseeing the integration of EMR with the lab ancillary systems via uni- and bi-directional interface with an HL7.Recent Work ExperienceMost recently worked as an Implementation Manager for a large Point of Care Engagement Solution Provider with responsibility for developing full-scale project plans with detailed estimates of resources and participants needed; identifying, tracking, managing and mitigating risk on specific client engagements with overall accountability for quality, budget and time lines.Educational credentials include a Master of Science in Organizational Leadership, a Bachelor of Science in Computer Information Systems and an Associate degree in Occupational Studies, Computer Information Systems. Melissa is also certified in Epic Ambulatory and Orders Transmittal.
Northwell Health
View- Website:
- northwell.edu
- Employees:
- 49526
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Senior Project ManagerNorthwell HealthNew York, Ny, Us
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Associate Program ManagerNorthwell Health May 2023 - PresentLake Success, Ny, Us
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Senior Project ManagerNorthwell Health Jan 2019 - PresentLake Success, Ny, Us
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Revenue Access Manager - ConsultantBrookdale University Hospital And Medical Center Sep 2018 - Jan 2019Brooklyn, Ny, Us -
Manager, Clincial ApplicationsAdventhealth Dec 2014 - Aug 2018Altamonte Springs, Fl, Us -
Senior Project ManagerPatient Point Sep 2013 - Nov 2014
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Director, Clinical Information SystemsPlanned Parenthood Hudson Peconic Jul 2011 - Aug 2013UsDevelop full-scale project plans with detailed estimates of resources and participants needed; present plans to upper management for approval.Manage all aspects of projects including budgeting, timelines, staff recruitments and conflicts within project teams.Cultivate strong relationships with clients, stakeholders and off-site personnel/management.Liaise with software vendors regarding data collection, report writing, system maintenance and data transmission to third parties.Analyze available data and reports, initiate systems enhancements to strengthen coding, billing and collections.Key Accomplishments: Successfully implemented eClinical Electronic Health Record, eClinical Messanger, SmartWheels, Lab Interface, Vaccination Interface, ePrescribe, Patient Portal, Bridge-IT and eBO Reporting.Oversaw the integration of EMR with the lab ancillary systems via uni- and bi-directional interface with an HL7. Facilitated educational session and presentation to the Board of Directors resulting in greater support and understanding. -
Ambulatory Implementation ManagerMount Sinai Medical Center 2005 - Jul 2011New York, Ny, UsDeveloped policies and procedures for database build standards to ensure consistency across implementations.Analyzed applications and identify root cause of issues to facilitate correction of problems.Directed the completion of current/future state workflow creation.Provided expert knowledge of systems and guidance to staff while analyzing and developing solutions.Supervised staff; assigned tasks and ensured follow-through.Coached, mentored and provided constructive feedback to staff in order to foster professional development.Key Accomplishments: Successfully implemented the following specialties: Ophthalmology, Neurology, Dermatology, Pain Management, Pulmonary Function Lab, Visiting Doctors, Internal Medicine, Jack Martin HIV Clinic and Geriatrics.Applications Analyst, IT Strategic Projects (2008-2009)Coordinated with Administrative and Clinical staff to collect, clarify and document implementation requirements.Conducted design sessions and facilitated assignments for stakeholders and team members.Created and executed test plans to ensure integrity and quality of data functions.Collaborated with Finance and Compliance departments to ensure accurate build for charges.Training Support Specialist, IT Strategic Projects (2005-2007)Built and maintained information in the training environments to ensure the accuracy and validity of the data that Super Users and End Users use in training.Conducted one-on-one and classroom Epic training for Administrative staff, Nurses and Super Users.Maintained facilitator guides, assessments, user guides, course catalog, class exercises and other training materials for Super Users and End Users related to EpicCare Ambulatory.Key Accomplishments: Developed the Learning Management Software, created courses, computer-based assessments, course evaluations and certificates. -
It Clinical TrainerAllscripts 2007 - 2008Chicago, Il, UsWork with the training coordinator in the planning, development, and refinement of training programs and content.Deliver departmental in-service training on the use of Sunrise Clinical Manager.Discuss workflow and policy and procedures changes related to the software implementation.Provide coaching during training programs and activation.Identify unit-based Super Users.Provide on-site support during activations.Serve as a liaison between clients and staff to resolve clients problems and implement long and short term solutions.Prepare training schedules utilizing a database for scheduling and tracking progress of participants to ensure that the learning objectives are being met while checking for compliance and completion of all requirements for assigned users.Design instructional workbook materials used in training including hands-on experiences, worksheets, review games, course objectives, and course agendas.Review instructor performance and recommend improvements to program content and instructor presentation methods.Conducted Train the Trainer courses for team members and consultants.Responsible for the successful deployment and management of the learning management system.Gather and provide reporting requirements, manage training requests, organize communication resources, create and maintain reporting schedules using the learning management system.Developed the Learning Management System. Provided setup, data querying, data cleanup, course restores, and CBT hosting -
Clinical Systems Trainer/Systems Analyst Ii, Clinical SystemsMontefiore Medical Center 2002 - 2005Bronx, Ny, UsClinical Systems Trainer/Systems Analyst II, Clinical Systems Facilitated classroom instruction; acted as a catalyst of enthusiasm to create positive attitudes in students, coworkers and peers; designed instructional workbook materials used in trainings.Provided technical support for more than 10,000 users at all Montefiore Medical Center and Bronx Lebanon Hospital Facilities.Key Accomplishments:Directed implementation of RXPAD (an online prescription writing system), and Physician Order Entry (diagnostic system for physicians) at all facilities.Systems Analyst I Improved system security by installing and upgrading anti-virus applications.Maintained computer and medical hardware on-site; installed and configured components; performed testing, troubleshooting, research and resolution of complex technical issues and implemented system upgrades.Helpdesk CoordinatorAchieved high level of customer satisfaction through problem resolution; turned upset customers into positive outcomes.
Melissa Baez Skills
Melissa Baez Education Details
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Mercy UniversityOrganizational Leadership -
Mercy UniversityComputer Information Systems
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Walter Panas High SchoolGeneral Studies
Frequently Asked Questions about Melissa Baez
What company does Melissa Baez work for?
Melissa Baez works for Northwell Health
What is Melissa Baez's role at the current company?
Melissa Baez's current role is Senior Project Manager.
What is Melissa Baez's email address?
Melissa Baez's email address is mi****@****aol.com
What schools did Melissa Baez attend?
Melissa Baez attended Mercy University, Mercy University, Walter Panas High School.
What skills is Melissa Baez known for?
Melissa Baez has skills like Emr, Ehr, Healthcare Information Technology, Epic Systems, Cpoe, Ambulatory, Informatics, Hl7, Healthcare, Process Improvement, Project Management, Hipaa.
Who are Melissa Baez's colleagues?
Melissa Baez's colleagues are Travis Negron, Nrp, Fp-C, Ccp-C, Keisha Greaves, Karen Gougoussis, Shana Davidowitz, Irina Vaizman, Romain Singh, Nobel Chowdhury, Md, Ms.
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