Melissa Bailey Email and Phone Number
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Melissa Bailey is a Senior Consulting Manager at ScaleNorth | NetSuite Solution Provider & Outsourced NetSuite Accounting. She possess expertise in crystal reports, microsoft sql server, databases, sql, enterprise software and 36 more skills. Colleagues describe her as "Melissa shines on multiple levels. Her deep technical expertise, coupled with a constant learning drive, makes her a problem-solver and effective contributor. As a natural leader, she motivates others to excel while fostering a positive and collaborative environment through her genuine humor and strong relationship-building skills. I wholeheartedly recommend her.", "I vividly recall the first project Melissa (Implementation Manager) and myself (Lead Technical Consultant) worked on together during the infancy years of ScaleNorth. It was a complex implementation to migrate a medium-sized Retail business from a Legacy ERP (Home-grown) to NetSuite (Cloud-based SAAS) that involved omni-channel/multi-directional integrations. With Melissa's broad Industry-expertise, top-notch Product knowledge (Techno-Functional), dedication, professionalism, and the attitude to build deep long-lasting relationship with Key Stakeholders, we were able to handle all the risks from scope, cost, resources, and timeline; ultimately going live on a committed date at the Customer's satisfaction. It's been onward and upward from them on! Being a Servant Leader, who can roll-up her sleeves and do hands-on work as necessary, plus her attention to Process Improvement and Methodology, Melissa will be a great addition to any organization who's in need of a Delivery/Practice Leader.", and "Melissa brings an excellent mix of tenacity, professionalism, diplomacy and technical expertise along with her excellent attitude. I had the pleasure of working with her on some of the most difficult and largest implementations ever done at NetSuite. She is always focusing on the customer's needs and the best way to achieve their desired results. She is an outstanding person to have on your team."
Scalenorth | Netsuite Solution Provider & Outsourced Netsuite Accounting
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Senior Consulting ManagerScalenorth | Netsuite Solution Provider & Outsourced Netsuite AccountingChicago, Il, Us -
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Technical Support EngineerOnline Business Applications May 2013 - Mar 2014
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Application Support SpecialistNetsmart Technologies Sep 2011 - May 2013Overland Park, Ks, UsUser and vendor customizable EHR software - Level 2 support consisting of:Troubleshooting and minor development for SQL Server stored procedures, views, and triggers. Reviewing and fixing Delphi form design issues. Minor Delphi form design. Troubleshooting and fixing of Crystal Reports. Receive and work escalated cases from Level 1 support. -
Implementation SpecialistMorse Data Sep 2007 - Oct 2011Orland Park, Il, UsDiscovery and GAP analysis to determine client's requirements and path of implementation of the InOrder ERP order management system, including software modifications and integration of 3rd party productsWorked closely with Project Management to ensure delivery and roll out according to the implementation timeline and SDLCMain liaison to the engineering department to review and design modification requirements, as well as attend code reviews to fine tune the outcomeWrote all processes and procedures for implementation of new clientsCreated and customized all training agendas according to the site's business rules, operations, and software modifications for maximum effectTraveled nationwide and internationally to train new and existing clients for 5 to 100+ user sites, and manage go-livesMain support contact for 90 days after go-live to ensure quick and accurate responsesManaged support team by reviewing all new incoming tickets, prioritizing and assigning to support repsPoint of escalation for tickets to determine classification, such as; additional level 2 analysis, training issues, and bugsTrained all incoming and existing employees on the InOrder order management softwareMember of PA-DSS team, consisting of planning, testing, and roll out. Also took part in training clients onsite for the upcoming changes to credit card processingRegression and unit testing of new builds before QA team existedWork support tickets by troubleshooting SQL data and stored procedures, Crystal Reports, integrated web cart, file exports and data maps, credit card processing, and EDIEngineered demos for sales to ensure presentations were geared toward the prospect's needs, often met with sales to educate sales reps thoroughly on areas before a demo, and occasionally performing a part of the demoServed as the technical resource and attended onsite meetings and demos with sales to present software to prospectsAttended trade shows, including set up of booth -
Systems Administrator/Production AnalystConnemara Converting, Llc 2005 - 2007
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Vice PresidentAll American Mechanical, Llc 2002 - 2005
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Technical Support RepresentativeThe Systems House Feb 1999 - 2001
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Assistant Help Desk DirectorHightower, Inc. 1998 - 1999
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Systems AdministratorRussell Field Paper Co., Inc. 1994 - 1998Head of internal project team to implement new paper converting software, including designing needed modifications, organizing training sessions, and testing functionalityWrote reports in PICK language according to business needs, often on demand by requestTested and assisted in troubleshooting custom PICK roll inventory application prior to new software implementationManaged all hardware and software needs for 40+ users, including troubleshooting of network connectivity, desktop issues, PICKLAN server, Novell server, and peripherals such as printers and fax machinesTrained new and existing users on software, MACOLA accounting package and paper converting softwarePart of team that managed month and year end closingKnowledgeable and performed duties in all areas of operations: A/P, A/R, Inventory, Warehousing, Production, Purchasing, Customer ServiceServed as Inventory Control Manager prior to SA; logged all incoming and outgoing product, heavy math used to calculate used product and scrap according to LF and MSI, researched all inventory discrepancies, managed and performed cycle counts and year end physical countMember of TQM, Total Quality Management team, to map out and document all procedures and process for all areas of operations. All managers met weekly until final documentation finished.
Melissa Bailey Skills
Frequently Asked Questions about Melissa Bailey
What company does Melissa Bailey work for?
Melissa Bailey works for Scalenorth | Netsuite Solution Provider & Outsourced Netsuite Accounting
What is Melissa Bailey's role at the current company?
Melissa Bailey's current role is Senior Consulting Manager.
What is Melissa Bailey's email address?
Melissa Bailey's email address is mb****@****ite.com
What is Melissa Bailey's direct phone number?
Melissa Bailey's direct phone number is (800) 633*****
What skills is Melissa Bailey known for?
Melissa Bailey has skills like Crystal Reports, Microsoft Sql Server, Databases, Sql, Enterprise Software, Troubleshooting, Asp.net, Software Development, Integration, Access, Database Design, Requirements Analysis.
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