Melissa Beebe Email & Phone Number

Corpus Christi, Tx, Us

Remote

Headed compliance department for a virtual mental health company, including oversight of clinical compliance for all providers across U.S. Developed and implemented compliance programs and procedures and ensured all departments followed relevant laws and regulations, to include document review and statute analysis.

Corpus Christi, Texas, United States

Provided strategic and operational direction to day-to-day clinic activities as well as headed clinic staff for functional excellence. Steered efforts towards delivery of high-quality and cost-effective health care services to patients. Established and sustained strong relationships with clients. Identified and resolved escalated client complaints, issues, and concerns. Developed quarterly budget in coordination with regional manager with an aim to reduce additional expenses. Reviewed operating practices, policies, and associated costs to make funding decisions.● Recognized for consistently achieving both clinic and organizational objectives.● Won two awards at a regional meeting for creativity, teamwork, and initiative.● Significantly improved morale and teamwork at the clinic in general.● Consistently met and exceeded CMS guidelines for quality measures.

Greater Minneapolis-St. Paul Area

Supervised daily administrative functions of two dialysis facilities. Implemented effective controls for quality and compliance assurance. Managed all operations associated with patient care, referrals, team administration, finance, and facility/equipment handling. Updated and maintained patient and office records for future reference.● Enhanced multi-skilled competencies of teams via inspirational leadership and counseling.● Commended for decreasing staff turnover by boosting morale.● Reduced information access time by streamlining file management system.● Met and exceeded both financial and clinical objectives in cooperation with leadership team.● Improved clinic outcomes through remarkable customer service.● Oversaw cleaning of two facilities making them look safe, organized, and professional.

Life Time Athletic Eden Prairie

Per diem phlebotomist: Excellent technical skills and customer service to a high-end clientele to include independent phlebotomy and decision-making

Greater Minneapolis-St. Paul Area

Directed wellness services programs, such as onsite flu shots and biometric health screen service lines. Led a cross-functional team of clinic coordinators/service representatives, nurses, and flu/supply room personnel for continuous operations. Fostered congenial relationships with team members and other departments. Diffused complex/sensitive issues, complaints, and disputes as part of customer service management.● Created high-quality practices, products, and services through various tools and training.● Equipped coordinators with necessary tools, resources, and skills to retain client base and attract new partnerships.● Grew revenue as well as surpassed customer service, department, and agency goals.● Spearheaded team through transition from a small independent agency to a part of a large healthcare system.

Minneapolis, Mn

Headed university-wide systems for students’ compliance with immunizations, health care protocol, and government regulations. Tracked immunization compliance for university’s 5,000+ students. Engaged with students and faculty for immunization requirements and program needs.● Developed study materials for ~1.5K students and faculty members, enabling student clinical participation.● Migrated from paper-based system to e-submission of data in collaboration with IT and admissions department.● Standardized all immunization packets for healthcare programs.

• Established, implemented and upheld best in class QA delivery services for start-up programs for corporate, retail and LifeLab, Total Health Division.• Promoted to Quality Assurance Manager after one month of employment and continued to act as lead corporate screener.• Direct involvement in planning and implementation of new multi-level wellness program on a national scale.• Designed and developed training program and materials for new and existing employees.• Effectively trained and managed non-centralized work force consisting of more than 15 full and part-time employees.

• Technical selling of rapid diagnostic immunoassay tests to hospitals and clinics in MN and Western WI, to include in-service training and ongoing account management for new and existing customers.• Awarded two honors: Most increased sales for rapid C. Diff and Mono tests, nationally.• Consistently earned quarterly monetary bonus for exceeding sales goals.

Ba, Communication

Graduated Summa Cum Laude in 4 years

Phlebotomy

Certificate program in preparation to be a certified phlebotomist. Attended this program, then was asked to teach with director a few.