Melissa Bento Email & Phone Number

Milton, Ontario, Canada

Burlington, Ontario, Canada

•Created and implemented educational lessons and activities in a grade 10, 11 and 12 applied and college English. •Constructed units in Poetry, Play study, Novel study and OSSLT Prep•Using growing success and student’s IEP’s, I provided the classes with differentiated instruction for each lesson. •Provided multiple formats for assessment to provide students with multiple opportunities to succeed that best fits their learning needs. •Assessed and evaluated students work and provided students with multiple opportunities to work, edit and redo assessments. •Provided anecdotal observations and assessments to classroom teacher and students to improve their marks and build on their learning. •Regularly participated in supervising drama club after school.

Mississauga, Ontario, Canada

Keyholder/Manager -Utilized my knowledge of bakery operations to increase daily efficiency, resulting in the generation of approximately $500 in sales every shift.Successfully trained more than 20 employees in necessary skills and consistently tested employees to ensure consistency and customer satisfaction.Managed and scheduled up to 10 part-time employees, allocated responsibilities to the appropriate team, and monitored their performance on tasks. Managed all complex, daily, and logistical aspects as well as ensured the smooth execution of day-to-day operations.Resolved customer complaints in an efficient manner, ensuring all parties were satisfied with proposed solutions. Server & CashierResponsible for ensuring cleanliness of the facility, as well as serving customers in a smooth and efficient manner.Cleaned and inspected all coffee and food machines, refilled all sugar and napkin dispensers.Operated the cash register, including filling, counting number of items purchased and ensuring prices and totals are correct to ensure the satisfaction of customers.Respectfully and intelligently had open discussions with management to ensure facility success and patron pleasure.

Burlington, Ontario, Canada

•Designed, planned, and implemented educational lessons and activities in a grade 9 academic English classroom. •Planned and implemented units in Short Story, Paragraph writing and Novel study successfully using backwards design. •Implemented scaffolding strategies within the Paragraph writing unit, building on each part of a paragraph every lesson. •Provided alternative options for assessments to provide opportunities of growth and access students different learning abilities. •Assessed and evaluated students work and provided students with opportunities to redo assessment to achieve higher marks and be successful.•Provided anecdotal observations and assessments to classroom teacher and students to improve their marks and build on their learning. •Regularly participated in supervising drama club after school.

Burlington, Ontario, Canada

•Designed, planned, and implemented educational lesson in an online format to grade 10 open Drama classroom. •Planned and implemented units in Theatre History/ Greek Theatre, Choral Speaking/ Readers Theatre and Tableaux. •Successfully implemented differentiated instruction throughout to provide a well-rounded learning environment for all. •Implemented alternative assessments for students to accommodate students learning abilities and online formatting of the course. •Assessed and evaluated students work enabling students to improve their performances and written work. •Provided anecdotal observations and assessments to classroom teacher and students to improve their marks and build on their learning.

Bachelor Of Education - Bed, Secondary Education And Teaching

Honours Bachelor Of Arts - Ba, Dramatic Arts And English