Melissa Biddle Email & Phone Number

Olean, New York, United States

Executes special promotional campaigns, programs and services for component school districts. Develops and distributes internal/external communications. Ownership and management of school district social media accounts. Develops press releases and feature stories. Shoots and edits photos and short videos.

Belmont, New York, United States

Promoted effective operations of the board of directors for ACCORD and Genesee Valley Improvement Corporation (GVIC) by supporting and recording activities and by maintaining documentation relating to board members, corporate board compliance and related activities as clerk of the board.Supported and promoted program outreach goals by creating content, and by monitoring, updating and maintaining the ACCORD website and Facebook page, coordinating customer response, and related internal information systems and by serving on the Outreach Committee and Customer Care Committee.Developed and co-authored Agency Brand Guidelines to ensure consistent messaging across agency divisions and co-facilitated professional development training for staff to efficiently implement the brand guidelines. Oversaw and supported corporate compliance and risk management activities by monitoring the corporation's insurance coverage, Memorandums of Understanding, and subcontract documentation for compliance with established standards, assuring policies and documents are complete, current available for review and submission upon policy and contract renewal and changes to agency status. Provides leadership in risk management practices by completing pre-employment activities including scheduling, conducting, and recording interviews and reference checks and by assisting in maintenance of employee files and related risk management documentation.Managed oversight of agency-wide email account responding to customer questions, concerns, and complaints. Provided assistance to all divisions of the agency to develop and publish outreach and marketing materials including promotion for Community Action Month.

Wellsville, New York, United States

Participated in and facilitated health planning committees and coalitions while networking with key representatives to enhance programs and division relationships with the community.Supervised the work of the Community Health Division team members and volunteers.Researched, implemented, administered, and evaluated evidence-based programs that provide services to the public while assessing community needs in efforts to coordinate resources to enhance existing programs.Conceptualized, organized, and compiled educational manuals and materials for educational programs and initiatives. Oversaw and supported 40+ volunteers in the Allegany County Growing Stronger and A Matter of Balance programs. Assisted and supported with grant applications and writing for selected programs and projects.Developed marketing plans, presentations, marketing materials and other relevant tools to increase community awareness of program services.Aided in the process and development of new agency name and implementation of branding guidelines. Analyzed program policies and procedures to improve program efficiency and effectiveness.Developed and implemented documentation methods including tracking and evaluation processes to meet reporting requirements. Developed program marketing materials for recruitment of new program participants and volunteers.