I have brought significant cost savings to Fairview Health Services by implementing application rationalization and adding electronic integration of data from a third-party application into the patient's chart.Skills:SPMSQLOffice 365Data IntegrationSCCM (System Center Configuration Manager by Microsoft)Network (Wireless and Wired)Data AnalysisCybersecurityTechnical Writing for IndustryWindows Server 2012, 2016, 2019Oracle 12c and 19cSan storageService AccountsClient-Server ApplicationsCitrixMS TeamsWebexSummary of Recent Job Experience:• Migrating users to Windows 10 from Windows 7 using SCCM. • Facilitate connecting client PCs with vendor PCs to allow video streaming and image capture for patient charts. • Handle customer calls via phone, email, MS Teams, and Service Now. Maintaining 20-minute response times for connecting with the customer and a 4-hour response time to solve the issue. • Provide training and resource materials to Tier 1 and Tier 2 helpdesk support teams.• Support client/server and desktop applications. Implementing more than ten server upgrades for over five applications in the past two years while meeting above six project deadlines.• Support and Implement Instrument Tracking Software for the Central Sterile Processing Department comprises over 100 employees with desktops and integrating eight sterilizer equipment for data transfer. Also worked with eight other hospital reprocessing areas to do training and determine scan points for Supply Chain process flow for Surgical instrument reprocessing and ordering.

Managed various legal publication updating cycles. Also, coordinated development projects to add new materials and enhancements to the data warehouse. One project I worked on was adding electronic page breaks to documents for court citation purposes.