Melissa Bui Email & Phone Number

Ministry of Seniors, Community and Social Services – Family Support for Children with Disabilities

Canada

• Visual communications design: create templates, brochures, reports, timelines, infographics• Industrial design: sketch and 3D model prototypes and final products • Web design: maintain and update new content; support in redesign and launch of websites • Content production and editing: videos, photography, and podcasts Clients include University of Alberta, Macewan University, St. Joseph High School, Paths for People, Alberta Council for Global Cooperation, Shift Lab, Skills Society, and Edmonton Coalition of Housing and Homelessness

• Support, advise and mentor project teams on Human Centered Design methods to conduct interviews, focus groups, create user journeys, service blueprints, and other design artifacts to create excellent end-to-end user experiences• Design and facilitate workshops, and produce resources and how-to guides to teach Viamo staff Human Centered Design methods• Co-create the Diversity Equity and Inclusion (DEI) component to Viamo’s design process• Work with Viamo’s product crews to help them embrace Diversity Equity and Inclusion through user research and product design to create the best possible solutions for our users

Edmonton, Alberta, Canada

• Work with participants to create individualized plans that focus on connection to long term and sustainable housing by connecting with services and resources with the ability to do this• Ensure all participants have an informed choice in the housing process by providing a person-centred service delivery based on a harm reduction philosophy• Providing resources and referrals to individuals that assist with problem-solving and addressing immediate needs

Edmonton, Alberta, Canada

• Conducted research for Councillor Mckeen’s motion to request the federal government to declare the overdose crisis as a national public health emergency, to fund a safe supply program in Edmonton, and to enact decriminalization under the Controlled Drugs and Substances Act• Created and maintained Councillor Mckeen’s online presence through editing blog posts, engagement with community members online, and social media• Attended meetings and addressed concerns with constituents

Edmonton, Alberta, Canada

• Design social media and promotional content for the Unlearning & Relearning: International Development Beyond 2020 conference• Support in the execution of the virtual conference with over 200 registrants• Spearhead the project for Giving Tuesday to encourage charitable donations to 39 non-profit members

Edmonton, Alberta, Canada

• Support in the development of two promising housing and support models for people with developmental disabilities• Facilitate community and lab sessions and create learning and sense-making experiences in the community• Prototype and test interventions

• Advocated for and developed frameworks around accessibility accommodations of research participants and over 1,200 youth employees across Canada• Facilitated workshops to over 290 participants on anti-oppressive research, lead sessions with 39 participants around ethical research practices and developed a resource around advocating for equity for researchers and early career professionals• Designed and re-designed research practices such as surveys, interviews, indexes and outreach strategies to prioritize equity and harm-reduction for communities

Ho Chi Minh City, Vietnam

• Develop structure, work plans and materials to introduce design thinking research into the Ho Chi Minh City College of Economics’ curriculum• Run workshops on soft skills training related to design thinking (problem solving, communication, teamwork, critical thinking and creativity)• Design and lead trials with students to address issues in various local communities using design thinking methodologies • Coordinate with local and international partners from Singapore and Japan to provide students with research opportunities and cultural collaboration

Accra, Ghana

• Coordinate and facilitate workshops both on and off-campus on how to apply design thinking for innovation • Consult on the design thinking process and tools for student, staff, and faculty projects • Assist with new product development and prototyping of project ideas in collaboration with the Department of Engineering• Manage events, schedules and student involvement with partnership projects and internal collaborations

Edmonton, Canada Area

• Use design thinking and strategic planning in the execution of workshops with End Poverty Edmonton and Multicultural Health Brokers• Create and design workshop briefs for effective understanding and execution of the workshops• Practice ethnographic research to empathize with the Bhutanese community to tailor prototypes that can create effective solutions

• Visually communicate information to become accessible for varying user groups• Work with Shift Lab 1.0 groups as a strategist and process thinker to develop an empathy toolkit to understand the needs, wants and limitations of the user group relating to affordable housing• Revamp Citizen Action Lab and MyCompass to gain richer information and achievable actions from the participants• Facilitate the Edmonton Regional Meeting Network for Social Innovation Generation

• Write, design and run content for social media (Facebook, Instagram, Twitter, and Youtube)• Plan and connect with ACGC members and society for the project “Together: Alberta’s Notebook for the Global Goals” through channels such as Slack, Trello and Google Drive• Interview, communicate and maintain relationships with several organizations and individuals on their work toward towards United Nations’ Sustainable Development Goals• Brand and showcase the Together: Alberta’s Notebook for the Global Goals through Creative Cloud Suites (InDesign, Illustrator, Photoshop, Lightroom and Premiere Pro) • Assist in the logistics and production of Together: Alberta’s Notebook for the Global Goals through budgeting, creating and allocating tasks within a timeline

Edmonton, Canada Area

• Tasking office administration including data entry, coordinating schedules, writing and proofreading correspondence, maintains a filing system for all processed work• Record and transcribe meeting minutes

Bachelor Of Design, Industrial Design

Activities and Societies: Director of the Student Design Association, Volunteer writer at The Gateway

E3 In Berlin

Alberta High School Diploma

Activities and Societies: Students' Union, Advanced Acting and Touring, Musical Theatre, Cappies