Responsible for administering Union benefit data processing functions for all Union personnel. Directly responsible for accurate and timely maintenance of the Collective Bargaining Agreements(CBA) for benefits processing and reporting. Reviews Collective Bargaining Agreements for the set up of benefits for all Local Unions. Benefits are Health & Welfare, Pension/401k, Training, Education, STD, LTD etc. Ensure all Union employees have the proper benefits based on their Local Union designation and the CBA. Reviews and corrects errors to ensure that employees/unions are whole to avoid penalties and union grievances. Prepares monthly funding reports for each local to report employee benefit amounts. Requests checks for funding from Accounts Payable and provides to Local Unions with funding reports prior to the deadlines each month to avoid penalties. Reviews and responds to monthly general ledger reconciliation spreadsheets prepared by Finance/Accounting to ensure balanced entries between what was withheld from the employee and what was paid to the locals. Assists with Local Audits as necessary. Performs other duties as assigned.

Responsible SME on all Union Benefits functions. Accurately process Union Benefits Funding. Setting up and creating Union Benefits upon request. Understanding of the Collective Bargaining Agreements (CBA) and the CBA Summaries reporting, and processing all Unions. Main contact for Labor Relations Directors for various requests, such as Union Audits, deduction set ups, benefit rate updates, etc.

Responsible for handling escalated cases that are more complex, confidential and/or sensitive in nature. Comfortably handled cases at the Executive-level and effectively provide superior "white glove" customer service.In addition to performance advanced research and analysis, you must work closely with HRIS and D&T cross-functional teams for technical troubleshooting and manage "behind the scenes" processes.Has a strong understanding of the People landscape and likely specializing in one or more People Service offerings, including but not limited to payroll, onboarding, talent acquisition, data management, learning & development, and leave of absence. Accountable for managing confidential requests coming from SVP level or higher, and processing exception requests. Ensures that all requests are processed correctly and that the best possible resolution is achieved by working closely with the other People departments (i.e. Payroll, Compensation, Benefits, etc.). Leverages data entry expertise and performs corrections to existing data sets (i.e. CI census uploads). Understands how to navigate internal systems with specialty access that grants ability to see, access, and resolve issues to existing data for employees across the enterprise. Receives, delegates, and manages mass/bulk load requests, projects, and process improvement projects (for example: helps to create, implement, and monitor our artificial intelligence 4 BOT processes). Works to refine, continuously improve and help implement new processes in addition to managing existing policies and procedures. Supports less-experienced members of the team in familiarizing with processes and work procedures.Performs other duties as assigned.