Payment Accuracy Specialist I
Current
Mar 2022 - Present
AeroLeads people directory · profile
Melissa Caples Email & Phone Number
Payment Accuracy Specialist I -Cotiviti
at
Cotiviti
16 phones found
area 615, 317, and 954
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Payment Accuracy Specialist I -Cotiviti
Location
Hermitage, Tennessee, United States
Company size
Who is Melissa Caples? Overview
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Quick answer
Melissa Caples is listed as Payment Accuracy Specialist I -Cotiviti at Cotiviti, a company with 3283 employees, based in Hermitage, Tennessee, United States. AeroLeads shows phone signal with area code 615, 317, 954 and a matched LinkedIn profile for Melissa Caples.
Melissa Caples previously worked as Payment Accuracy Specialist I at Cotiviti and Team Lead, Overpayments PSU Parallon at Parallon. Melissa Caples holds Bachelors, Healthcare Administration from Kaplan University.
Company email context
Email format at Cotiviti
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Cotiviti
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Profile bio
About Melissa Caples
• Strong organizational, oral and written communication skills • 16 years Customer Service experience• 7 years Administrative Support experience• 5 years Supervisory experience – Retail/Financial/Healthcare• 5 years Training Customer Service/Healthcare• 5 years insurance/contract reimbursement experience• 3 plus years AP/AR experience• 2 years Cancer Research facility claims processing experience 1 year Insurance Verification/Precertification experience • Windows 95, 98, ME 2000, XP, Vista literate• Word, Excel, PowerPoint, Access, Project literate • Oracle, IBM AS400, JD Edwards, Meditech, Invision, Artiva, Soarian, Epic financial systems literate • Payroll, Scheduling and Budgeting experience Blue Cross multistate 12 years experienceAetna, Cigna, Healthspring, United Healthcare 12 years experienceGeorgia Medicaid 1 year experienceNorth Carolina Medicaid 1 year experienceSpecialties: training, leadership, project management, accruals, billing, budgeting, closing, communication skills, customer service, finance, financial, general ledger, human resources, ibm, insurance, jd edwards, lotus notes, merchandising, microsoft access, microsoft excel, microsoft office, microsoft outlook, microsoft powerpoint, microsoft windows 2000, microsoft windows 95, microsoft windows 98, microsoft word, oracle, payroll processing, policy analysis, scheduling, spreadsheets, vista,
Listed skills include Microsoft Excel, Outlook, Access, Customer Service, and 18 others.
Current workplace
Melissa Caples's current company
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Cotiviti
8 roles
Melissa Caples work experience
A career timeline built from the work history available for this profile.
Team Lead, Overpayments Psu Parallon
Jun 2018 - Mar 2022
Discrepancy Analyst
Jul 2015 - May 2018
Patient Account Representative
Contact patients regarding claim issues or providing informationVerify patient insuranceCalculate contract reimbursementContact insurance companies regarding appeals, underpayments, overpayments and medical recordsVerification of insurance and precertificationsTraining new hires and project conversionsAssisting Project Supervisors
Oct 2010 - Jul 2015
Discrepancy Analyst
Hca - Nashville Shared Services Center
Assisted customers with billing and account questions, concerns and insurance issuesTrained new hires on policies and procedures for compliance withdepartmentAssisted management with customer service issues/escalationsReviewed accounts to verify if claims were paid correctly or ifunderpaid or overpaid Reviewed accounts to ensure they were in compliance.
Jun 2007 - Mar 2011
Post Closing Coordinator
Nashville Title Insurance Corporation
Assisted three partners of title insurance company, audited loan packages and legal documents.
Dec 2004 - Sep 2005
Accounting Assistant
Provided assistance to the directors of Finance, Business Affairs, as well as executive levels of management*Preparing financial reports and spreadsheet preparations for division as well as corporate level and plan on expense procedures*Assisted in General Ledger/Month End Closing/Accrual Procedures*Invoice control and preparation*Employee expense.
Mar 2000 - Dec 2000
Customer Service Manager
Media Play
Responsible for overlooking 12+ employees*Daily financial reconciliations*Prepared weekly reports to send to corporate office*Maintenance and merchandising of the Frontline area*Enforcing positive communication skills between employees and Customers*Scheduling, Budgeting, interviewing and Human Resource issues with employees
Jan 1996 - Jan 2000
Team & coworkers
Colleagues at Cotiviti
Other employees you can reach at cotiviti.com. View company contacts for 3283 employees →
CW
Carlos Wayne Hester Jr
Colleague at CotivitiGlendale, Kentucky, United States, United States
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HP
Hemali Patel
Colleague at CotivitiPlainsboro, New Jersey, United States, United States
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JG
Jennifer Galbraith
Colleague at CotivitiLebanon, Pennsylvania, United States, United States
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IM
Ibn Muhammad
Colleague at CotivitiAtlanta, Georgia, United States, United States
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FT
Frances Terlich
Colleague at CotivitiGreater Sydney Area, Australia
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JP
Jacqueline Paguaga
Colleague at CotivitiStuart, Florida, United States, United States
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SP
Sasmita Priyadarshini
Colleague at CotivitiHyderabad, Telangana, India, India
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SG
Swathy Govardhanan
Colleague at CotivitiCoimbatore, Tamil Nadu, India, India
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JR
Jonathan Rogers
Colleague at CotivitiRoswell, Georgia, United States, United States
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OB
Ovais Bhat
Colleague at CotivitiPune, Maharashtra, India, India
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Carlos Wayne Hester Jr
Colleague at CotivitiGlendale, Kentucky, United States, United States
View →
HP
Hemali Patel
Colleague at CotivitiPlainsboro, New Jersey, United States, United States
View →
JG
Jennifer Galbraith
Colleague at CotivitiLebanon, Pennsylvania, United States, United States
View →
IM
Ibn Muhammad
Colleague at CotivitiAtlanta, Georgia, United States, United States
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FT
Frances Terlich
Colleague at CotivitiGreater Sydney Area, Australia
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JP
Jacqueline Paguaga
Colleague at CotivitiStuart, Florida, United States, United States
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SP
Sasmita Priyadarshini
Colleague at CotivitiHyderabad, Telangana, India, India
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SG
Swathy Govardhanan
Colleague at CotivitiCoimbatore, Tamil Nadu, India, India
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JR
Jonathan Rogers
Colleague at CotivitiRoswell, Georgia, United States, United States
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OB
Ovais Bhat
Colleague at CotivitiPune, Maharashtra, India, India
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2 education records
Melissa Caples education
Bachelors, Healthcare Administration
Education record
Hillwood Comprehensive High School
FAQ
Frequently asked questions about Melissa Caples
Quick answers generated from the profile data available on this page.
What company does Melissa Caples work for?
Melissa Caples works for Cotiviti.
What is Melissa Caples's role at Cotiviti?
Melissa Caples is listed as Payment Accuracy Specialist I -Cotiviti at Cotiviti.
What is Melissa Caples's phone number?
AeroLeads has found 16 phone signal(s) with area code 615, 317, 954 for Melissa Caples at Cotiviti.
Where is Melissa Caples based?
Melissa Caples is based in Hermitage, Tennessee, United States while working with Cotiviti.
What companies has Melissa Caples worked for?
Melissa Caples has worked for Cotiviti, Parallon, Navingant Healthcare Cymetrix, Hca - Nashville Shared Services Center, and Nashville Title Insurance Corporation.
Who are Melissa Caples's colleagues at Cotiviti?
Melissa Caples's colleagues at Cotiviti include Carlos Wayne Hester Jr, Hemali Patel, Jennifer Galbraith, Ibn Muhammad, and Frances Terlich.
How can I contact Melissa Caples?
You can use AeroLeads to view verified contact signals for Melissa Caples at Cotiviti, including work email, phone, and LinkedIn data when available.
What schools did Melissa Caples attend?
Melissa Caples holds Bachelors, Healthcare Administration from Kaplan University.
What skills is Melissa Caples known for?
Melissa Caples is listed with skills including Microsoft Excel, Outlook, Access, Customer Service, Budgets, Microsoft Word, Powerpoint, and Microsoft Office.
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