Melissa Cascone Email & Phone Number

Milan, IT

Milan, Lombardy, Italy

- Management of a two buildings cluster with a new building opening, project management and relations with the GC.Assume ownership and manage the relationship with key accounts within multiple buildings, reviewing NPS and implement building-specific plans to improve KPIs- Engage with Landlords and Real Estate to handle any building-related escalations of.

Milan, Lombardy, Italy

- Issue resolution attitude, improve and implement proactive changes, keeping member experience top of mind- Conduct periodical meetings with all accounts to ensure a successful member experience - Conduct building tours, hand-off prospective member sales to appropriate sales contacts - Working with third party companies to build strong relationships with.

Milano

- Front desk welcome and greet clients and guests - Input notes and collect datas into CRM system about clients - Anticipate member and guest needs before they arise using relevant information collected about members to improve and personalize their experience- Distribute all necessary info related to the building including way-finding, policies and.

Milano, Italia

- Steadily achieve or exceed individual and store sales goals- Provide an extraordinary customer service experience, interact with different nationalities and cultures exercising sales and negotiation skills- Capture meaningful customer data according to the Company tools (CRM),- Pre- and after-sales service (CRM), connecting with the client, building.

Milano, Lombardia, Italia

- Design, planning and processing of content in different formats for social media (several active social profiles for different realities) and web channels- Support in the design and creation of sites, mini-sites, areas and pages, managing and updating them- Graphics creator, photo and video editing - Coordination in the creation of special online.

Via Durini 28

- Steadily achieve or exceed individual and store sales goals, enhancing and developing the business - Provide an extraordinary customer service experience, interact with different nationalities and cultures exercising sales and negotiation skills - Applying the dynamics of cross and up-selling for all product categories - Pre- and after-sales service.

Milano, Italia

- Provide an extraordinary customer service experience, interact with different nationalities and cultures exercising sales and negotiation skills - Pre- and after-sales service (CRM), connecting with the client, building relationships - Maintain an organized and updated customer book, contacting clients habitually and providing product updates tailored on.

C/O Carrefour Limbiate

- Achieve individual and store sales goals, applying the dynamics of cross and up-selling for all product categories- Ability to advice the client, knowing the product and general trends in the fashion world - Supporting with warehouse management, goods handling and stocking

Laurea Triennale, Lingue E Letterature Straniere

Master In Fashion Marketing

Master, Marketing E Comunicazione Digitale

Maturità Scientifica