Account Representative
CurrentResponsible for increasing sales and cultivating business relationships with new and existing customers through professional negotiation and utilization of proper sales techniques, excellent customer service and accurate and up-to-date product knowledge.Conducts pre-call research. Makes outbound calls to established accounts and makes product presentations via telephone. Introduces new items and increases sales. Performs follow-up in a timely manner.Performs follow-up activities with prospective clients in response to initial contact through email, collateral mailings, phone calls etc. Develops base accounts by checking customer's buying history; suggests related and new items; explains technical features.Acquires key marketing data with each contact to ensure we understand our customer and are providing them with the appropriate catalogs for their needs. Influence customers to buy services and merchandise by following a prepared sales talk including product information and price quotations.Schedules appointments to meet with prospective customers or schedule customers to attend sales presentations. Develops new sales opportunities by researching and identifying potential accounts and soliciting new accounts. Builds rapport and provides technical information and explanations of productions. Travels to customer sites as deemed necessary.Attends Trade Shows and administers or facilitates Workshops with customers as needed.