Melissa Chen Email and Phone Number
18 years+ experience in providing expertise in quality assurance and compliance, focus on new product introduction, component supplier and CM factory quality management. Result orientated and working collaboratively with cross function team members from worldwide and suppliers to achieve goals. Rich hands-on experience in following up and solving all the quality issues raised from the suppliers and/or customers.Skills:o Supplier quality management at supplier evaluation/audit, driving quality issues and yield continuous improvement.o Quality tools such as 6sigma/8D/5-why/SPC/GRR etc.o Quality assurance and compliance: ISO9001/IATF16949/ISO14001 etc.o NPI process: APQP/FMEA,FAI/Cpk/PPAP/CP/component/tool qualifications etc.o Plastic/silicon molding, IML, die-casting, stamping, die-cut, consumer products FATP, SMT etc.o Surface treatment like painting, plating, PVD, Anodizing o Plenty FA experience on both ME and EE component on manufacturing issues.o Good project management skills, able to work effectively in a multiple project environment.
Latch
View- Website:
- thisisdoor.com
- Employees:
- 18
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Senior Supplier Quality EngineerLatchShenzhen, Guangdong Province, Cn
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Senior Supplier Quality EngineerLatch Feb 2020 - PresentShenzhen, GuangdongProduct: smart locko Work with engineer team on process/fixture DFM for both FATP/component production.o Initiate quality inspection standards for key components and finish product.o Review/qualify FATP line readiness before each trial at development stage.o Lead build/IML issues between suppliers and internal cross-function members till close after each trial run.o Cowork with RD team do tooling/component qualification by PPAP process.o Review and approve manufacture documents/quality documents through NPI to MP.o Drive all quality/manufacture related issues well with corrective and preventive actions during MP.o Review FATP and key component yield weekly even daily, drive the yield improvement to meet target.o Work with CM factory FA for field issues, drive 8D close.o Track all ECO/PCN close at FATP/key component suppliers.o Conduct regular suppliers’ factory audit then address the finding issues. -
Client Qulaity ManagerPch国际 Jun 2014 - Jan 2020Shenzhen,GuangdongProduct: consumer electronic products like kitchen scale/selfie camera/ beauty apparatus etc.o Manage overall quality things during whole NPI phase, from quality standard/reliability test plan aligning with client, supplier selection/audit evaluation, driving EVT/DVT/PVT build issues close, to MP phase yield rate improvement, as well as customer complaints/returns handling.o Drive internal cross function team and supplier close quality issues in time to make sure no delay on project schedule.o Drive supplier quality control system setup from IQC, IPQC, to OQC, quality control documents like SIP, MTD well defined, make sure no nonconformance parts delivery out.o Lead reliability testing at each phase and push engineer team solve issue timely.o Coordinate the third lab for product certification, like CE, FCC etc. -
Senior Quality Engineer/Qc SupervisorLaird Technologies Jun 2010 - Jun 2014Shenzhen GuangdongProduct: inductor/ferrite beado Verify and evaluate new product quality according to the APQP procedure, initiate quality control plan, measurement system evaluation, process capability analysis, reliability test etc. to ensure that product can meet quality objectives and customer requirements.o Drive CFT team resolve daily quality issues to make continuous improvement; Push improvements for top defects by 6sigma project to achieve the quality target.o Handle customer complaint: Quick response for complaints from global customers, do failure analysis for returned sample, drive CFT team identify the root cause, take corrective actions, verify the effectiveness of corrective actions, monitor actions implementing and submit 8D report to customer in time. Coordinate RMA part’s disposition among customer, company and subcontractor. -
Design Quality EngineerFoxconn Technology Group Jun 2005 - May 2010Shenzhen,GuangdongProduct: connectoro Participate in design feasibility analysis and evaluation, o Assist initiate and review DFMEA/PFMEA, establish quality control plan and testing plan, verify product function performance in sample build and trial run stage, as well as process capability analysis.o Evaluate molding/stamping tool, evaluate product inspection tool.o Establish components(stamping contact/plastic housing) and finish product inspection standard/reliability test plan/measurement method /QCP etc. quality control documents.o Handle customer complaints and customer audit.
Melissa Chen Education Details
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Nanhua UniversityExcellent
Frequently Asked Questions about Melissa Chen
What company does Melissa Chen work for?
Melissa Chen works for Latch
What is Melissa Chen's role at the current company?
Melissa Chen's current role is Senior Supplier Quality Engineer.
What schools did Melissa Chen attend?
Melissa Chen attended Nanhua University.
Who are Melissa Chen's colleagues?
Melissa Chen's colleagues are Nevaeh Miley, Garred Norman.
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Melissa Chen
Sales Manager At Fly Cat Electrical Co.,Ltd. 9 Years Of Manufacturing Experience In Oral Irrigator/ Water FlosserShenzhen -
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