Melissa Cheng Email & Phone Number

Richmond Hill, Ontario, Canada

Markham, Ontario, Canada

- Filmed and created marketing content for the company’s social media profiles- Used graphic design tools (ex. Canva) to design ads for marketing purposes - Presented and implemented new ideas to improve marketing strategies- Tracked sales performance of various products to understand current trends/demands- Provided customer service by understanding and meeting our customers’ needs- Managed and maintained the cosmetics section of the store to ensure it is presentable- Used POS systems to handle customer transactions- Supervised and delegated duties to a group of 3-4 staff

Richmond Hill, Ontario, Canada

- Demonstrated an ability to multitask to ensure the store runs efficiently- Managed store and planned ahead of time to ensure items are fully stocked- Used POS systems to handle customer transactions- Delegated duties and supervised a group of 2-3 staff- Handled money and kept records of end of day sales reports using Microsoft Excel- Assisted and resolved issues with store's customers- Handled a stressful and fast paced work environment in order to meet the store’s operational needs