Melissa Clapper Email & Phone Number

Greene, New York, United States

Vestal, New York, United States

Responsibilities Included:Set up and maintenance of customer accounts and pricing records using *SAP.Kept customer's updated on pricing and discontinued products to increase their bottom line.For the Commercial Division, sales tax compliance was under my guidance in accordance with MeadWestvaco Corporate directives.Audited corporate reports for pricing and sales tax in SAP.Managed and provided direction with the Finance Department to resolve billing issues for Direct to Consumer and Commercial Divisions.Testing program enhancements and provided training to users on transactions in SAP in Marketing and other Departments within MeadWestvaco.Created process documents and training job aides for SAP and other systems.*SAP is a computer system that is German based. It allows for organizations to integrate processes and information to gain more accurate reporting.

Responsibilities Included:Multitasking using multiple methods of communication.Using the corporate computer system to enter jobs for service techniciansCoordinated correction of service issues after hours by dispatching service technicians.

Education record

A.S, Accounting

Attending, Business Administration

Currently working towards a Bachelor's Degree

High School Diploma