Director, Account Services, Telecom Practice Lead
CurrentTELECOM PRACTICE LEAD - Responsible for the overall leadership of multiple, high-profile client relationships including the development and execution of strategic plans, events, customer outreach, and financial account oversight.ACCOUNT LEADERSHIP - Exceptionally skilled in managing complex, large scale campaigns with demanding goals and timelines, while leading team members to perform at their best. Holding a critical role in building client relationships and harnessing full agency competencies to deliver successful client outcomes. Overseeing account management team and overall agency department utilization.ENGAGEMENT STRATEGY – Adept in delivering impactful marketing solutions by facilitating communications and delivering memorable work. Responsible for providing both strategic and tactical leadership between external clients and internal teams. Strong mastery of integrated marketing, including campaign strategy, execution, and success metrics.BUSINESS ACQUISITION & GROWTH - A key player in the sales process, building strategic relationships with potential clients and partners. A contributor to business development initiatives through developing proposals and pitch materials, internal marketing assets,and growing existing account contract retainers and annual budgets.