Advanced and highly sensitive administrative support to the Associate Vice President, Administrative Services and the Fiscal Services division. Serve as the office manager, providing office support and direction to other administrative staff. Significant involvement in the recruitment, hiring, and termination process for division, including hiring, training and management of student workers, while also providing mentorship, encouragement and professional development opportunities.Responsible for frequently exercising independent decision making and for having a thorough understanding of the department, district and its policies, procedures, operational details and current projects and issues to step in for the executive in their absence. Design, develop, organize and oversee multiple complex projects while exercising high level of judgement and discretion, often working with little or no supervision. Assist in developing goals, objectives, policies and procedures for the department and district.Build and foster cohesive relationships with district divisions, the President’s Office, students, campus constituents, intergovernmental and regulatory agencies, and the general public. Preparation of complex department agenda items for the Board of Trustees.Review, process and record a variety of financial transactions including invoices, requisition, purchase orders, and expense reimbursements, while ensuring accuracy and timely processing.

Support manager, director and vice president with media and PR outreach. Develop news releases, advisories, media lists and coverage reports while closely monitoring brand reputation.Organize hundreds of media mailings and press kits on a quarterly basis.Research topics and monitor press coverage to identify news pulls. Support team to build comprehensive media strategy including drafting pitches and researching target publications that are aligned with key marketing strategies. Experience in drafting internal crisis communication materials.Partner with regional counterparts across the globe to help coordinate media programs and FAM tours that drive awareness and enhance brand reputation.

Manage bi-weekly employee newsletter and intranet by writing, editing and sharing original content from various departments for local and global employees.Work closely with employee communications manager to establish creative strategies to communicate and engage with more than 3,000 faculty. Consult with various departments to communicate key messages that engage employees.Support quarterly town hall meetings for a worldwide audience from start to finish including meeting logistics, technical execution, writing content and post-event survey follow-up.Managing various employee programs including monthly executive lunches, wellness sessions, contests and volunteer opportunities along with building new engaging programs.

Administrative support to the executive director, senior manager and manager of the foundation for general tasks including copying, phones, filing, calendar management and coordinating travel arrangements. Responsible for responding to general and specific inquiries from donors, prospective donors, organizations, staff and professional advisors in a friendly, courteous and professional manner.Assist in the preparation and coordination of donor and grantee communications including writing solicitation letters, acknowledgement letters, email communications, etc.Manage and track departmental deadlines to ensure that work is distributed in an efficient manner and deadlines are met.Responsible for coordinating board of directors meetings on a quarterly basis. Preparation includes working with regional staff to ensure that all correspondence is received timely and accurately with a professional and polished appearance and then compiling data and creating presentations for the meeting.Experience in event planning for internal employee events and external corporate events by working with several teams to plan employee meetings, holiday events, volunteer activities, donation drives, live and silent auctions and other fundraising events.

Evaluating, tracking, and reporting trends within loans, that may be indicative of fraudulent activity and taking action as necessary. Able to maintain strong correspondent relationships with investors for loan reconciliation. Including, but not limited to, complete reexamination of files from start to end, negotiation of conditions, and effective decision making capability under strict deadlines. Proven track record for displaying a vast knowledge of complete loan processing, the ability to be extremely detail oriented in order to detect, address, and document all findings in a comprehensive way.

Served as the Executive Assistant to the Vice President. Demonstrated ability to assist and provide comprehensive support to executive level staff. Coordinated, organized and managed multiple priorities including scheduling meetings, planning travel, and teleconferences. 3 years planning experience to coordinate company events including holiday parties and company meetings. Able to effectively negotiate pricing agreements with vendors, caterers, and other service providers. Specialist in time management, research, reporting, and presentation of results in a way that is clear, precise, and easily understood. Worked on numerous special assignments including processing and reconciling invoices, purchasing supplies, maintaining leased equipment and training new staff members.

An administrative assistant position that specialized in customer service and loan processing. Administrative tasks that included scanning, filing, answering phones, processing incoming files, etc. Served as the gatekeeper and first point of contact for all customer related matters. Worked as a liaison between loan broker and processing departments within the company. Able to effectively communicate and facilitate brokers in understanding required documentation.