Melissa Conway Email & Phone Number

Experienced and dedicated Operations ManagerAs a results-oriented Operations Leader, my primary focus is on fostering a supportive and developmental internal experience for my teams. I have been recognized for my strengths in cross functional partnerships, exceptional communication skills, and the ability to drive growth and development within my team. I prioritize building trust with my team to enable them to overcome challenges, enhance their performance, and embrace change. By leveraging each team member's strengths, we achieve our objectives while fostering a culture of collaboration and continuous improvement.Specializing in leading large teams across diverse industries, I have a track record of delivering outstanding results. My expertise lies in effectively communicating and implementing strategies to drive operational excellence. I concentrate on optimizing performance and improving profitability through strategic planning, enabling teams to manage competing priorities and focus on what's essential. I am committed to identifying opportunities and creating actionable plans that elevate operational efficiency.Recent accomplishments (2019-present) - Facilitated diverse developmental initiatives: Analyze and Respond (Situational Leadership), Values in Action, Core Competency, and DEI sessions.- Established OSHA- aligned safety committee and department specific safety protocols.- Elevated 3 Leaders to the next career tier.- Increased the Women's Outbound departments productivity by 7.63 basis points.- Created a warehouse team touch base program, ensuring uniformity and fostering growth support.- Project Champion for multiple Six Sigma projects that increased efficiency and improved safety.

Listed skills include Driving Results, Loss Prevention, Merchandising, Visual Merchandising, and 29 others.