Melissa Costa

Melissa Costa Email and Phone Number

日本・英・オランダ語/Security/Frontdesk/Customer Service & Support/Teaching/Sales @ VECTOR Risk Management
seoul, seoul-t'ukpyolsi, south korea
Melissa Costa's Location
Tokyo, Tokyo, Japan, Japan
About Melissa Costa

Living in Japan since 2014. Experienced in English Teaching, Sales, Customer Support and Risk Management. Passionate about languages and writing, I am looking to further develop my career while using my skills in Japanese, English and Dutch.

Melissa Costa's Current Company Details
VECTOR Risk Management

Vector Risk Management

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日本・英・オランダ語/Security/Frontdesk/Customer Service & Support/Teaching/Sales
seoul, seoul-t'ukpyolsi, south korea
Website:
vector-risk.com
Employees:
4
Melissa Costa Work Experience Details
  • Vector Risk Management
    Beveiligingsservices
    Vector Risk Management Jun 2021 - Present
    Japan
    Providing AD HOC Security services and Frontdesk support for several Top 500 international company offices in Tokyo. Former clients include Meta Platforms (Security Officer) and Netflix Japan (Frontdesk Receptionist, Event Coordination Assistant). Main duties involve Access Control, Customer Service and Event Coordination. Calendar management, team communications and reporting, Conflict De-escalation, escalation of urgent situations, emergency response.
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  • Familiar Link
    Customer Service Support Specialist
    Familiar Link Sep 2020 - Present
    Japan
    Professional, multilingual customer support through direct messaging, e-mail and phone for AirBNB, Expedia and Booking.com e.a. Managing of numerous calendars for facilities all over Japan. Scheduling bookings, escalating incidents, connecting communications with Quality Management Team as well as Cleaning Companies, Security, Emergency Services etc.
  • Tokiotours
    Tour Guide
    Tokiotours Jun 2016 - Present
    Tokyo, Japan
    Planning and providing English and Dutch guided tours through Tokyo, serving mainly private customers and small groups. Interpreting and translating on the spot while explaining Japanese culture and history to an ever varying audience.
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  • 株式会社ラッシュジャパン (Lush Japan Co., Ltd.)
    Sales Assistant
    株式会社ラッシュジャパン (Lush Japan Co., Ltd.) Jun 2017 - Jul 2020
    Ueno, Tokyo, Japan
    To provide the best Customer Service Experience which LUSH is known for, I learned the names, ingredients and functions of over 1000 products and the strategies to recommend them to customers with specific cosmetic needs. The store was rewarded a 5-star rating in 2019, proving it to be one of the top stores of the brand worldwide.
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  • Joytalk
    English Second Language Teacher
    Joytalk Apr 2014 - Apr 2016
    Tochigi, Japan
    I taught English Conversation to small classes of individuals, ages ranging from babies to seniors. I strove to adapt the lesson material to the individual learners and make the process fun and engaging for them.

Melissa Costa Education Details

Frequently Asked Questions about Melissa Costa

What company does Melissa Costa work for?

Melissa Costa works for Vector Risk Management

What is Melissa Costa's role at the current company?

Melissa Costa's current role is 日本・英・オランダ語/Security/Frontdesk/Customer Service & Support/Teaching/Sales.

What schools did Melissa Costa attend?

Melissa Costa attended Leiden University, Leiden University.

Who are Melissa Costa's colleagues?

Melissa Costa's colleagues are Daisuke Sekimura, Shigeru Komatsuzaki, Sashini Godakumbura, Shigeru Komatsuzaki, Ryuki Hirai, S ., Kan Furukawa.

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